MTech Mobility is Hiring a Mobile Device Quality Assurance Technician Near Jupiter, FL
Job DescriptionWe as a company are dedicated to providing our customer with the highest quality product in a world of ever-changing technology. As a Quality Assurance Technician, you are directly responsible for upholding the standards our customers expect from us while simultaneously troubleshooting and diagnosing devices, such as: Mobile phones, Tablets, PC’s, Etc. You will inspect and document every device and peripheral which enters and exits the facility, ensuring that they meet the highest standard that is expected of us. The job duties of a Quality Assurance Technician may include but are not limited to:
Troubleshooting and diagnosing devices such as: Mobile Phones, Tablets, PC’s, Etc.
Applying your knowledge of our custom-client quality standards to repaired and provisioned devices
Inspect and diagnose repaired and imaged devices to our custom-client quality standards.
Verify and apply custom MDM settings on outbound devices
Verify and apply custom image settings on outbound devices
Clean every device to our AAAA standards
Work alongside the Quality Assurance Lead to develop and maintain custom-client quality standards
Inspect, Diagnose, and Document inbound devices and peripherals to our custom-client quality standards
The Qualifications we are looking for:
High level of detail with a focus on consistency
The ability to shift and adapt in an ever-changing fast-paced work environment
The ability to balance multiple projects and due dates while maintaining a level head
A focus on teamwork and collaboration
Effective time management skills
Excellent written and verbal skills
Critical thinking skills
Interpersonal and communication skills
Strong ability with numbers and data analysis skills
Technical skills and comfort with databases and report generation software
Understanding of quality assurance processes and standards
Leadership and teaching skills
Education:High School Diploma or equivalent Bachelors Degree Six Sigma Quality Control Certification ISO 9000 Company DescriptionMTech Mobility is a global leader in providing comprehensive lifecycle and repair services for devices of any kind. MTech is unique in that it offers the industry’s most robust set of mobility and IT services for the enterprise, including device preparation and deployment, 7x24x365 multi-lingual helpdesk support, advanced exchange & warranty management, in and out of warranty repair services, telecom expense management services and more. Through its headquarters in Jupiter, Florida, and satellite locations around the world, organizations turn to MTech to offload the heavy lifting associated with deploying, supporting, managing, repairing and refreshing devices for their workforce. MTech Mobility is a global leader in providing comprehensive lifecycle and repair services for devices of any kind. MTech is unique in that it offers the industry’s most robust set of mobility and IT services for the enterprise, including device preparation and deployment, 7x24x365 multi-lingual helpdesk support, advanced exchange & warranty management, in and out of warranty repair services, telecom expense management services and more. Through its headquarters in Jupiter, Florida, and satellite locations around the world, organizations turn to MTech to offload the heavy lifting associated with deploying, supporting, managing, repairing and refreshing devices for their workforce.