WE'RE DOUBLING DOWN ON YOUR FUTURE

• Base compensationstarts at $25.00 per hour, with potential earnings reaching up to$52.00 perservice hour, alongsidegratuities. This includes a25% commissionon services provided and the opportunity for discretionaryperformance bonuses 2X yearly.
• Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class A & Class B)
• Variety of additional voluntary benefits and retirement plans.

WHAT YOU’LL DO

• Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Check in guests and confirm appointments in a timely and friendly manner.
• Assist in managing reservation software.
• Perform various massage techniques, including Swedish, deep tissue, hot stone, aromatherapy, and other specialized modalities, tailored to the client's needs.
• Consult with clients to assess their specific concerns, medical history, and preferences before each session.
• Strictly adhere to HIPAA regulations.
• Create a comfortable and serene environment for clients by setting up treatment rooms with appropriate ambiance and equipment.
• Customize massages to address specific muscular issues, injuries, or stress points.
• Educate clients on the benefits of regular massage therapy and recommend appropriate treatment plans.
• Maintain accurate and up-to-date client records, including session notes and progress.
• Adhere to ethical and professional standards of conduct in client interactions.
• Uphold hygiene and sanitation standards in the treatment area and equipment.
• Maintain the highest level of personal hygiene and professional appearance while on duty.
• Collaborate with other spa staff to create a seamless and relaxing experience for clients.
• Promote MCR spa services and products to clients based on their needs and preferences.
• Stay updated on industry trends, new massage techniques, and wellness practices.
• Attend various trainings for product and service knowledge.
• Creates, maintains, and facilitates a positive and safe work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• (A massage therapist will also be required to offer “Body Services” in addition to massage. (Example: body scrubs and wraps)
• Perform other duties as assigned.

WHAT YOU’LL BRING

• Valid Massage Therapist license/certification from WA State Department of Health.
• American Heart or CPR Certification Required.
• 1 (one) year of proven experience as a Massage Therapist, preferably in a spa or wellness center.
• Proficiency in various massage techniques and modalities.
• 2 (two) years of customer service experience.
• Hospitality experience a plus.

HOW YOU’LL BE SUCCESSFUL

• Knowledge of computers and relevant applications.
• Knowledge of hospitality industry procedures and standards. 
• Ability to communicate effectively, both orally and in writing. Read, write, and speak English fluently.
• Ability to multitask with a high level of attention to detail.
• Ability to customize messages based on client preferences and needs.
• Ability to perform massages for extended periods.
• Ability to remain positive and focused in a fast-paced environment.

WHAT TO EXPECT

• Availability – Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
• Physical – Ability to maneuver in all areas of the casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push, or pull up material or boxes necessary to the job function, with or without assistance.
• Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.

• Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.
• Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing on genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life – it is what we take pride in.