MultiCare Health System is Hiring a Customer Svc Rep-Lab Near Tacoma, WA
The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.orgPosition Summary:The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients.Minimum Requirements:One (1) year of experience in a laboratory setting or providing customer service support requiredInternal applicants possessing at least 6 months of related experience may be considered Education/Licenses/Certifications:Education/Licenses/Certifications: High School diploma or equivalent requiredDepending on assigned area, MA-P license may be required Shift: Evening/ Nights Employment Type: On-Call/Per-Diem