ESSENTIAL JOB DUTIES:

• Assisting the Regional Property Manager with the overall operations of the building.

• Ensuring the smooth running of our community in a fast-paced environment. 

• Overseeingalloperationsincludingmaintenance,capitalimprovements,leaseadministration, budgeting,forecasting,reporting,collections,evictions,vacancyanticipation,marketing,lease renewals, service contracts, expense control, audits, etc.

• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. 

• Completelease/renewalpaperworktoensurecompletiontocompany standards.

• Trackandevaluateadvertising,andallclient traffic.

• Leadingbyexample,Instilling,maintaining,andmodelingthe Cushman & Wakefieldmission tobethebest national management company.

• Superviseday-to-dayoperationsofentireon-siteteam,ensuringthatall Cushman & Wakefieldpoliciesand procedures are being followed.

• Maintaineffectiveon-sitestaffthroughinterviewing,hiring,andcoachingteamasnecessary.

• Maintainresidents'filesinaccordancewithcompany's standards.

• Maintainapositivelivingenvironmentforcommunityresidentsthroughpromptconflict resolutionand consistent follow-up.

• Manageandmaintainallaspectsofoverallcommunitybudgetand finances.

• Workwithleasingstafftoensurethatleasing/marketinggoalsarebeingmet.

COMPETENCIES: 

• Effective communication and customer service skills

• Computer literate, including Microsoft Office Suite and internet navigation skills

• General office, bookkeeping and sales skills and excellent oral and written communication skills

• Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member.

• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are being followed.

• Work with leasing staff to ensure that leasing/marketing goals are being met.

• Be able to manage a team

• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION

• Bachelor’s Degree preferred 

• High School Diploma, GED, Technical or Vocational school required

IMPORTANT EXPERIENCE 

• 3 years of Property Management experience 

• 1 years of Management experience

WORK ENVIRONMENT