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A BIT ABOUT US
We're at the forefront of one of the most exciting evolutions of our generation - remote staffing. No longer do employers have to hire according to geography, and no longer do employees have to worry about proximity to work and daily commutes.
Today, companies can hire the best talent they can find, anywhere in the world. But they need digital solutions to help them streamline the process...
We are Multiplier! Our global employment platform empowers companies to hire people all across the world by managing the complexities of local compliance, labor contracts, payroll, benefits, and taxes - all from one software system. It's a game-changer!
We're on a mission to impact economies of scale by enabling companies to hire the best candidate for the job, regardless of location.
We're backed by some of the best in the game (Sequoia and Tiger Global), led by domain-level experts, growing, and seeking brilliant like-minded enthusiasts to join our team.
A BIT ABOUT THE OPPORTUNITY
The Sales Concierge is responsible for assisting members of the sales team as needed and maintaining positive relationships with sales co-workers.
This role assists in the selection process with buyers to ensure a high level of customer satisfaction is delivered. Building trust with each sales associate effectively communicating product information, features, and pricing.
As a Sales Concierge, you will be the primary point of contact for our clients, providing exceptional service and support throughout the sales process.
From initial inquiry to post-sale follow-up, you will guide clients through every step, ensuring their needs are met and exceeded.
Your goal will be to enhance the overall customer experience and drive sales through their ability to respond to queries.
This role reports to the Enablement Leader.
Responsibilities :
Serve as the first point of contact for the sales team, responding promptly to inquiries via phone, email, Slack, and in-person interactions.
Understand client's needs and preferences to tailor offerings and provide personalized recommendations.
Stay informed about industry trends, competitor offerings, and market developments to effectively position our offerings and address client inquiries.
Collaborate with sales team members and other departments to streamline processes, resolve issues, and ensure a seamless experience for clients.
Share feedback and insights gathered from client interactions to inform product development, marketing strategies, and sales initiatives.
Conduct post-sale follow-up with the sales team to ensure their satisfaction, address any concerns, and solicit feedback.
Proactively identify opportunities for upselling or cross-selling additional products or services based on client preferences and needs.
Perform administrative tasks as needed, such as maintaining records of the repository of questions and answers, updating databases, and preparing sales reports.
Ensure accuracy and completeness of documentation to support efficient sales operations and compliance with company policies.
Qualifications :
Working Conditions :
Compensation :
Salary range and benefits : health insurance, vacation time, and retirement plans.
Full Time
Social & Legal Services
$69k-90k (estimate)
06/27/2024
06/29/2024
multiplier.com
MOUNT KISCO, NY
100 - 200
Private
JOHN SPORCELLA
$10M - $50M
Social & Legal Services
The job skills required for Sales Concierge Remote include Pricing, Customer Satisfaction, Flexibility, Customer Sales, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Concierge Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Concierge Remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Concierge Remote positions, which can be used as a reference in future career path planning. As a Sales Concierge Remote, it can be promoted into senior positions as a Sales Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Concierge Remote. You can explore the career advancement for a Sales Concierge Remote below and select your interested title to get hiring information.