Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$37.86 - $46.58 Hourly
Department:
Health Department
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
The Opportunity:
This Work Matters!
We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment. At the Multnomah County Health Department we are all inspired by the mission: We work with communities to advance health equity, protect the most vulnerable, and promote health and wellness for everyone and we uphold the values: Compassion and Care, Empowerment, Racial Equity, Creativity and Integrity. We create a culture of respect, trust and understanding for the highly diverse population we serve in our communities.
This is a 1.0 Full Time position with the Tri-County 911 Service Coordination Program, aka TC911. TC911 is a program focused on residents who use emergency medical services (EMS) frequently, when other non-emergency resources better meet their needs. The EMS Clinical Services Specialist is part of a small team of licensed clinicians who outreach to, and engage with, clients and existing providers to assess needs, link to the most appropriate services and resources, and coordinate care across varied systems. TC911 serves over 500 individuals annually with intensive, yet short term interventions. Clinicians are employed to improve individual care and quality of life as well as reduce impacts to emergency medical systems, including 911 dispatch centers, medical first responders, and emergency departments.
This position is administratively managed and housed in the Multnomah County EMS Program. The position does involve providing service in and travel throughout Multnomah, Clackamas and Washington counties. The EMS office provides pre-hospital emergency medical care to the residents and visitors of Multnomah County, regulates and coordinates all pre-hospital EMS care in the County, and ensures optimal patient care through quality improvement activities.
As the EMS Clinical Services Specialist (LCSW OR LPC) , you will:

• Work with, and on behalf of, individuals who frequently interact with emergency medical services (EMS) and emergency departments (EDs)
• Conduct phone, in person and field based services in Multnomah, Clackamas and Washington Counties
• Outreach in community settings, such as local EDs, jails, homeless shelters, medical clinics, and private homes to facilitate engagement and improve care coordination
• Assess and address individual and system needs, including but not limited to, conducting biopsychosocial assessments, providing crisis intervention, clinical case consultation, multi-agency care coordination and collaboration
• Manage complex and multifactorial issues (e.g. mental health, substance use, homelessness, cognition impairments, safety) which impact inappropriate or overuse of 911 and emergency medical services
• Collaborate with regional county agencies, health and behavioral health providers, social service, safety net and other community partners to connect individuals to the most appropriate, non-emergency systems of care
• Determine and apply culturally relevant, individual, community and systems-level clinical approaches to improve quality of life and care
• Work with both clinical autonomy and within a team framework
• Present information to system, agency and other stakeholders
• Utilize good clinical and professional judgment in client engagement, relationship building; collaboration, and applying best practices
• Assist with planning, coordination and implementation of the "911 service coordination program of EMS

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:

• A master's degree in Social Work, Counseling or other related field.
• Licensed in Clinical Social Work, Professional Counseling and/or has met all Oregon State licensing requirements, including the national level clinical exam (e.g. LCSW).
• At least three years of professional clinical experience as a Social Worker, Professional Counselor or Case Manager.
• A valid Driver's License.
• Ability to pass a criminal background check.
• Must pass a reference check.

Preferred Qualifications/ Transferable Skills* : You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Experience documenting in a health or medical record system
• Three or more years of experience working with marginalized or vulnerable communities (e.g. those who are houseless/homeless, older adults and people with disabilities, those identified as LGBTQI, those involved with the criminal justice systems)
• Certified Alcohol or Drug Counselor (CADC) or three or more years of experience working with people impacted by substance use
• Three or more years of experience working with people impacted by severe and persistent mental illness
• Three or more years of experience working with racial, ethnic or other cultural communities
• Experience applying a racial justice lens to day to day work
• Ability to conversationally speak a language other than English.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION:
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• An evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Background, reference, and education checks

Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

• A completed online application .
• A resume that explains all related experience (paid or unpaid) and training in your resume.
• A copy of your LCSW or LPC license
• A cover letter that expands on your resume, addressing how you qualify for the position, and why you are interested in the role.
• Supplemental questions (required - see instructions below)

INSTRUCTIONS: Be sure to answer each question. Your brief, yet detailed response should demonstrate how you meet the minimum or preferred qualifications of the position. You may respond with unpaid and paid experience you may have. Do not write "see resume" as a response. Your answers will be scored using only what you write; reviewers are asked not to reference other material submitted (e.g. cover letter, resume).

• Question 1: I have read and understand these instructions.

yes or no

• Question 2: What interests you most about this position?
• Question 3: What clinical skills and techniques do you employ to facilitate client engagement, particularly with those not ready to change?
• Question 4: Describe your clinical experience working with people who actively use substances (e.g. alcohol, meth, opiates), have severe and persistent mental illness, and/or those who are unhoused or homeless?
• Question 5: Provide an example of a time when you collaborated with multidisciplinary stakeholders to get a client the care they needed. What worked? What didn't work? What did you learn from this?

Note: The application, resume, and cover letter should demonstrate your work experience/ skills and how it is related to those shown in the overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview.
Please be mindful of checking your email inbox for messages from the Recruiter as you may be emailed requesting additional information. If a response is not received in a timely manner your application may not be considered.
ADDITIONAL DETAILS:
Type of Position: This hourly position is eligible for overtime.
Type: Represented
FLSA: Non-Exempt
Schedule: Monday to Friday, 8:00 am - 6:00 pm (flexible)
Hybrid Telework: This position is designated as "hybrid telework," meaning you will be working both remotely (from home) and in person at an onsite location.The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.. The onsite work location for this position is Gladys McCoy Bldg.
Serving the Public, Even During Disasters:
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter:
Darcy Stjernberg Morey
Email:
darcy.stjernberg-morey@multco.us
Phone:
1 (503) 9885958 x85958
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Job Profile:
6295 - Clinical Services Specialist