10 Customer Care Representative Jobs in Irmo, SC
Mungo Homes is Hiring a Customer Care Representative Near Irmo, SC
Essential Duties and Responsibilities: (performs other duties as assigned)
Answer and respond to all incoming customer care calls.
Schedule warranty appointments with customer. Follow-up as needed to ensure timely processing and good communication with both internal/external customers.
Update customer requests as required in designated software program to keep records current.
Support a high-quality work environment.
Follow work procedures and processes that support company and departmental standards, procedures, and strategic directives.
Pursue continuous improvement within the position working towards the overall Customer Care goals.
Meet or exceed performance levels in the areas defined by the key indicators and specific goals for the position and the Customer Care Department.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Good interpersonal skills.
Confident, articulate, and professional speaking abilities.
Write creative and factual documents.
Outstanding organizational skills.
Multitasking ability.
Attention to detail.
Education And/or ExperienceHigh School diploma or GED equivalent required.
2 years of previous customer service experience, preferably within residential construction or
related industry.
Proven ability to communicate effectively across a variety of audiences.
Ability to work both independently and as part of a team.
Ability to effectively use computer software including Microsoft Word, Excel, and Outlook.
Computer Skills:Microsoft Office Suite (Excel, Word, Outlook, Teams)
KOVA software preferred
Company DescriptionThe Mungo family started building new homes in Columbia, South Carolina in 1954, and now builds in Markets throughout South Carolina, North Carolina, Georgia, and Virginia. While still family-run today with Steven Mungo as CEO, Mungo Homes proudly became part of the Berkshire-Hathaway family of companies in 2018, and remains dedicated to building quality, comfortable homes.
Mungo Homes a long tradition of improving the communities in which we build, and through the Mungo Homes Foundation provide economic, educational, health, housing, and emergency hardship support to charitable organizations. A portion of each home sold is invested in each local community.
2022 Top Workplace in South Carolina
2022 Best Benefits in the State
2023 Top Workplace in the United States
The Mungo family started building new homes in Columbia, South Carolina in 1954, and now builds in Markets throughout South Carolina, North Carolina, Georgia, and Virginia. While still family-run today with Steven Mungo as CEO, Mungo Homes proudly became part of the Berkshire-Hathaway family of companies in 2018, and remains dedicated to building quality, comfortable homes. Mungo Homes a long tradition of improving the communities in which we build, and through the Mungo Homes Foundation provide economic, educational, health, housing, and emergency hardship support to charitable organizations. A portion of each home sold is invested in each local community. 2022 Top Workplace in South Carolina 2022 Best Benefits in the State 2023 Top Workplace in the United States
Job Summary
Full Time
$35k-45k (estimate)
06/07/2024
08/05/2024
www.mungo.com
Irmo, South Carolina
100 - 200
Christian Guzman
$10M - $50M
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The job skills required for Customer Care Representative include Customer Service, Microsoft Office, Customer Care, Communicates Effectively, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
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That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
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A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
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Workers must be patient and polite, especially when dealing with difficult or angry customers.
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Learn the basics, then move on to bigger things.
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Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.
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