The Company
Munich Re Specialty Insurance (MRSI) provides extensive, specialty property and casualty insurance solutions to customers through select brokers, Managing General Agents, program administrators, cover holders and insurtech partners. Products include: property, casualty, professional liability and other specialty insurance solutions. Our comprehensive, customized solutions are provided by A rated carriers and are tailored to clients’ needs. We offer superior service levels, industry-recognized underwriting and claims expertise and innovative approaches to complex and evolving risks.
Munich Re Specialty Insurance (MRSI) is a description for the insurance business operations of affiliated companies in the Munich Re Group that share a common directive to offer and deliver specialty property and casualty insurance products and services in North America. For more information on MRSI, including licensing, regulatory-required, and other information on the operating companies, visit https://www.munichre.com/us-non-life/en/general/munich-re-specialty-insurance-disclosures.html.
The Opportunity
The Business Analyst is a self-starting role that will support a portfolio of change management initiatives across the various business units within the organization including support the onboarding of our insurtech partners and implementation of those programs into the market. As the link between business functions and IT, these individuals will be accountable for evaluating and understanding existing processes to provide solutions that ensure realization of business value.
Job Responsibilities:
Business Analysis & Requirements Gathering

• Assist in gathering, analyzing, and documenting business requirements for key transformation projects and processes,.
• Collaborate with stakeholders to define project scope, goals, and deliverables
• Assist in facilitating workshops and meetings to elicit requirements, validate solutions, and ensure stakeholder buy-in.
• Experience with creating preserving work products and artifacts
• Understand a core system in the value chain (e.g. Duck Creek, D365)

Process Improvement & Optimization

• Analyze current processes, and identify inefficiencies, and assist in developing recommendations for process re-engineering opportunities.
• Develop simple process documentation, including process maps and supporting documentation.
• Ability to gather and document the costs and benefits of implementing an opportunity

Data Analysis & Reporting

• Understand the underlying data needed to inform recommendations
• Ability to navigate the dashboards and reports to monitor project progress, KPIs, and other key metrics

Change Management & Training

• Understand and support change management strategies to facilitate the successful adoption of new processes and technologies. Assist in developing training materials and support resources for end-users.

Project Management

• Contribute to multiple projects concurrently as assigned, Escalate issues and risks as appropriate

Qualifications:

• 2 years of experience in business analysis, project management, or similar role within the insurance, financial services, or other related industries
• Communication and interpersonal skills, with the ability to effectively present or lead discussions with various stakeholders.
• Passionate about delivering high-quality work products and output, demonstrating a meticulous attention to detail and a strong commitment to accuracy and excellence.
• Understanding of project management methodologies (e.g., Agile, Scrum, Waterfall) and experience working within cross-functional teams.
• Experience with Agile project management tools such as Azure DevOps or Jira.
• Analytical and critical thinking skills, with the ability to assess risks and make data-driven decisions.
• Proficiency in data analysis and visualization tools
• Proven ability to contribute to multiple projects and priorities simultaneously, while consistently meeting deadlines and maintaining a high level of performance.
• A commitment to continuous learning and professional development, staying current with industry trends, best practices, and emerging technologies.
• Experience with process improvement methodologies
• Experience with an insurance-specific software, such as policy, billing, and claims systems
• Negotiation skills, enabling effective collaboration with diverse stakeholders and third-party vendors
• Experience with data governance principles.