Munich Re is Hiring a MRSGNA AVP, Underwriting Operations Near Schaumburg, IL
Munich Re Specialty Group North America (MRSG N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions. We are seeking a full time AVP, Underwriting Operations to join the Shared Services division as a hybrid employee in one of our U.S. regional office locations (Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Houston, TX, Long Beach, CA) office reporting to the VP, Underwriting Services. Job Profile
Responsible for the management and development of the underwriting assistant team. Hire, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning ensuring achievement of department service standards.
Maximize staff utilization, capacity and capabilities to prevent business interruptions and backlog
Monitor quality, productivity and service level turnaround standards to ensure service standards are efficient including:
Drive the development of standardized workflows, processes, procedures
Identification and implementation of process improvement opportunities to support consistent service delivery and goal achievement
Responsible for ensuring workflow and procedural documentation is current and aligned with business processes and compliance
Support complex data inquiries/investigations from Underwriting, Actuary, Finance, Premium Receivables et al.
Partner with internal and external stakeholders to lead the design, implementation, and change management activities related to key tools.
Assist in the development of Quality Assurance and audit processes to ensure application, rating, and underwriting activities are being implemented in accordance with guidelines
Analyze and identify operational performance trends, gather data and prepare reports, as necessary
Ensure decisions are guided by policies, procedures and strategic insight
Provide input and reinforce business strategy; with guidance and oversight from manager
Build and maintain cross functional partnerships
Establish and maintain employee and department goals
Perform duties in accordance with department guidelines and procedures
Special projects and tasks as assigned
Job RequirementsCore Skills
Action Oriented (Advanced)
Decision Making (Advanced)
Problem Solving (Advanced)
Conflict Management (Advanced)
Customer Focus (Advanced)
Time Management (Advanced)
Communication, written and oral (Advanced)
Analysis (Advanced)
Behavioral Skills
Leadership (Advanced)
Collaboration (Advanced)
Interpersonal Skills (Advanced)
Professionalism (Advanced)
Technical Skills
Advanced MS Office Excel, Word, Outlook
Advanced MS PowerPoint
Internal IT/Systems
Applied EPIC
General knowledge of Genoa
Majesco
Opentext
Oden
About UsMRSG N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees. SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence. RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains. BenefitsWe offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:
Generous healthcare plans
Voluntary dental & vision plans
401(k) plan
Flexible spending plans
Health Savings Accounts (HSA)
Paid time off
Paid holidays
Tuition reimbursement
Short/long term disability
Paid Parental Leave
Employee Assistance Program (EAP)
Employee Wellbeing Program
Community involvement
Life insurance
At MRSG N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves. We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants requiring employer sponsorship of a visa will not be considered for this position. California applicants, please review our CA Privacy Statement at: https://www.roanokegroup.com/career-opportunities/