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Service coordinator
Murray Resources Metairie, LA
$39k-49k (estimate)
Full Time | Business Services 3 Weeks Ago
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Murray Resources is Hiring a Service coordinator Near Metairie, LA

A successful luxury jewelry company has an exciting opportunity for a customer focused Service Coordinator . The ideal candidate will be patient, efficient, and have great attention to detail.

This is a customer-facing position and will ensure all services are performed efficiently.

Salary Additional Benefits :

  • $45,000-$60,000 bonus
  • 100% paid medical
  • 401K - company match

Location : Metairie, LA

Type of Position : Direct hire

Responsibilities :

  • Provide a luxury client experience, ensuring a transparent flow of the service process from the point of take-in with the client, through delivery of the repair and post repair client follow-up.
  • Successfully complete all luxury brand training requirements relative to service work and all brand repair / service protocols & processes.
  • Provide answers to questions and inquiries, addressing customer concerns, and resolving immediate customer issues in person, via email or telephone.
  • Facilitate all in-store watch battery changes, band sizing, and bracelet adjustments
  • Work closely with the sales staff, vendors, shop and watchmaker, including all of the luxury brand service centers that may be involved in the repair service processes.
  • Communicate service estimates to clients in a timely and customer friendly manner.
  • Assist on sales floor in our retail showroom as needed.
  • Review all repairs for Incoming Service Procedure compliance & pricing.
  • Review quotation accuracy and / or draft estimate. Quality control on all repairs.

Requirements :

  • 3 yearsÂ’ experience in luxury retail and or luxury watch / jewelry industry
  • Demonstrated ability to communicate and multitask within a fast-paced environment
  • Excellent service skills and passion for providing clients a personalized luxury experience
  • Strong written and verbal communication skills.
  • Last updated : 2024-06-05

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$39k-49k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

06/27/2024

WEBSITE

murrayresources.com

HEADQUARTERS

HOUSTON, TX

SIZE

50 - 100

FOUNDED

1988

TYPE

Private

CEO

MARSHA MURRAY

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About Murray Resources

Murray Resources is an employment services company that provides contract staffing and direct hiring solutions.

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The job skills required for Service coordinator include Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service coordinator positions, which can be used as a reference in future career path planning. As a Service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service coordinator. You can explore the career advancement for a Service coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

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Step 3: View the best colleges and universities for Service Coordinator.

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