Job Description Summary

The Integrated Center for Cellular Therapy (ICCT) is the nexus for all cellular therapy activities inclusive of research and clinical delivery at MUSC. The ICCT requires a System Administrative Officer [SAO] - who reports to the VP for Research and the CEO of the Charleston Division of MUSC Health [MUSCH]. The SAO is responsible for the oversight of day-to-day operations of the center to ensure that it meets both the clinical delivery and research capability needs of MUSC. The SAO is a critical member of the ICCT leadership team which also includes clinical and research directors. In collaboration with the directors, the SAO is responsible for establishing the center’s business and research goals and is accountable for achieving financial and operational performance targets.
Given the highly matrixed environment at MUSC, the SAO also requires strong alignment and linkage with other organizational operational leaders to ensure efficient and appropriate utilization of research and clinical delivery support functions. Integral to the governance framework of the center’s model is the alignment of authority and accountability. While the SAO is accountable for day-to-day operations, many of those who are responsible for components of the research and care delivery continuum do not directly report to the SAO. As such, the SAO must utilize their position and influence to collaborate across teams, departments, divisions and organizations and will use the Executive Oversight Committee (inclusive of senior leaders from the research and clinical enterprises) as the primary collaborative tool to drive performance and outcomes.
In general, integrated centers span clinical delivery operations across MUSCH’s four divisions and its officially designated 'affiliations/partnerships’. However, the degree of ‘systemness’ is unique to each center, expectations of which will be redefined from time to time as the degree of 'systemness' expands and/or as strategic plans are modified, reviewed, and approved.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005368 CHS - Cellular Therapy ICCE Program

Pay Rate Type

Salary

Pay Grade

Health-00

Scheduled Weekly Hours

40

Work Shift

Job Description

Strategy (25%)

• Partners with MUSC Strategic Planning office to develop a multi-year strategic plan and aligned supportive operational plan that will support growth across the system
• Supports affiliation and network development efforts as they relate to expansion
• Drives initiative development and execution as it relates to advancing strategic initiatives

Operational Oversight (25%)

• Collaboratively leads or directly manages team members; holds team members accountable for research productivity and patient experience; holds management accountable for providing a work environment that cultivates employee engagement success, accountability, and fosters career growth and/or retention
• Collaborates with local, divisional, system, and organizational resources (HR, marketing, research, external affairs, technology commercialization, etc.) to help achieve business goals
• Monitors throughput, systems and resource needs required for a robust cellular therapy discovery and delivery infrastructure
• Ensures execution of MUSC policies and procedures; maintains all regulatory and accreditation standards
• Accountable for specific initiative implementation and associated project sponsorship/management
• Continuously reviews efforts and makes necessary changes to improve care variation, ensuring performance is in line with benchmarks
• When applicable, oversees, in partnership with direct reports, contract establishment, execution, and delivery of terms
• Ensures for timely scorecard updates concerning organization goals; develops action plans on Opportunities for Improvement [OFIs] within areas of responsibility and shares best practices within the organization
• Supports efforts to ensure best practices for patient safety and a High Reliability Organization [HRO]; ensures for implementation of Just Culture principles and practices
• Staffs and supports Executive Oversight Committee for the center (note – the Executive Committee is the primary vehicle to drive ICCT performance within a matrixed organization)

Performance & Growth (50%)

• Responsible for growth and contribution margin performance, collaborating with other leaders to measure and drive improvements; facilitates and oversees performance improvement initiatives
• Creates and maintains an environment that supports education, research, and scholarly activity across MUSC, collaborating with MUSC COM Department Chairs and leadership to align academic priorities and initiatives within and across ICCT
• Adheres to the mechanism(s) that integrate clinical activities and priorities with MUSC research and education initiatives
• Responsible for growth of extramural funding and grants for research purposes
• Leads annual budgeting and quarterly forecasting processes; advises on necessary capital investments as requested
• Monitors supply costs and routinely communicates with Chief Supply Chain Officer related to opportunities to create cost efficiencies
• Monitors and drives improvements in Pillar KPIs, as measured by organizational scorecard
• Oversees quality performance, partnering with research and health system quality leaders; regularly report to MUSCH System Quality Oversight Committee and Divisional Quality committees as needed
• Supports networking and relationship development of referring providers; focused on providing rapid access to tertiary and quaternary care
• Engages with system leaders in developing progressive payor relationships and performance programs as they relate to the center’s clinical programs
• Ensures access to care for the specialties/disciplines aligned to the center

Additional Job Description

Qualifications

• A minimum of a master's degree in hospital administration, healthcare administration, business administration, public health or a related graduate level degree
• A minimum of ten years managerial experience in a leadership role is required; a minimum of five years managerial experience in a healthcare setting is strongly desired
• Substantial experience in a complex academic medical center environment is required; experience relevant to the center is desirable
• Expert financial and people management skills and a proven ability to excel in a leadership position with an emphasis on program growth
• Must be highly respected as a strategic and operational leader with a proven ability to manage and grow an integrated business unit within a highly matrixed organization
• Experience with financial operations including but not limited to P&L management, budget and forecasting preparation, etc.
• Strong communicator, being both assertive and encouraging to motivate and inspire others to achieve mutually beneficial relationships and the highest performance standards
• Effective team builder and collaborator, with proven experience managing and working with and across physician and non-physician teams
• Strong project management skills; ability to manage multiple projects at once
• Knowledge of applicable Federal, State, and Local regulatory agency guidelines and laws

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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