TITLE:NYC - Bar Lead

DEPARTMENT:Food & Beverage

REPORTS TO:Bar Supervisor

LOCATION:New York, NY

DATE:May 2024

HOURS:Full time

PAY TYPE:Hourly

PAY RATE:$19.00/hour

FLSA STATUS:Non-exempt

About this role ... 

At the Museum of Sex, the Bar Lead drives sales and the guest experience in the bar area. The Bar Lead works closely with the Bar team to execute on the Museum’s goals of creating a guest-focused and fun culture, while keeping safety top of mind. The Bar Lead takes an active role in the training of all new department hires and provides Associates with coaching.

About the work (Primary Job Responsibilities) …

• Be an example of guest service excellence for the Bartenders and other departments. 

• Maintain strong sales figures for yourself and the team. 

• Report all guest complaints and staffing challenges to the Leadership Team, as needed. 

• Handle operational challenges as they occur. 

• Will be in rotation for department lead responsibilities (opening, running, and closing the bar department).

• Take an active role in training all incoming new hires to the department. 

• Maintain appearance and functionality of the bar – partnering with management. 

• Be knowledgeable about the museum, its history, programs, and special events and effectively communicate this information to guests. 

• Perform additional duties as required. 

What you might be like … 

• You are passionate about providing an exemplary experience for guests. 

• You have an exuberant, outgoing personality and are eager to engage guests with a smile. 

• You have excellent communication skills, and the ability to speak and connect to all people. 

• You thrive working in a fast-paced, dynamic environment. 

• You have the ability to work nights, weekends, and some holidays. 

• Multilingual is a plus!

• Strong work ethic and ability to work effectively as part of a team. 

Physical Demands / Work Environment

• The physical demands and work environment described in this job description is representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is required to stand, walk, sit, talk, listen, and use hands to operate museum exhibits. Vision requirements include close, distance, peripheral vision, depth perception and ability to adjust focus. 

• The work environment is an indoor, climate-controlled public area of assembly. The noise level varies throughout the venue, some areas are very quiet while others contain reasonably high noise levels. There is ample lighting throughout the venue. There are no hazards and no protective devices worn or used in the office work environment