Named the 19th Best Community College in the U.S. in 2021, Muskegon offers accredited academic programs leading to 54 associate degrees and 32 certificates.

As an Achieving the Dream Leader College, MCC’s nationally recognized commitment to student success unites its faculty and staff in their mission to prepare students, build communities and improve lives.

One of Michigan’s most picturesque community colleges, the Muskegon main campus building - an award-winning Alden Dow design - spans Four Mile Creek on a 15-acre sylvan setting.

The campus boasts several new multimillion-dollar facilities - the Health and Wellness Center, the Science Center and the Art and Music Building - and includes University Park Golf Course and the Carr-Fles Planetarium.

The Sturrus Technology Center in historic downtown Muskegon is home to state-of-the-art applied technology offerings, the Rooks Sarnicola Entrepreneur Center and the Lakeshore Fab Lab.

MCC offers classes in adjacent Ottawa and Newaygo Counties.

Living in Muskegon County

Muskegon County residents enjoy 26 miles of sugar-sand beaches along Lake Michigan’s shoreline, as well as one of America’s only luge tracks at the Winter Sports Complex and the regionally popular Michigan’s Adventure Amusement & Water Park.

An outdoor recreation hub with three state parks and swimming, fishing and boating on its many lakes and rivers, the Muskegon area offers dynamic downtown and beachfront restaurant and entertainment venues.

The Muskegon Farmer’s Market is the second largest in Michigan. Cruise ships dock in Muskegon, while a high-speed ferry connects the city to Milwaukee.

Notable local museums range from rare art collections to an actual World War II submarine and a U.S. Navy ship used during D-Day.

Salary : Up to $45,000 depending on experience

Application Deadline : Open until filled; First Review on June 24, 2024

Required Skills

Qualifications :

• Bachelor’s degree required, or Master's degree preferred in student success or development, psychology or related. Higher education experience preferred.
• Ability to lead teams and to guide them in development of engaging / interactive programing for students and / or parents.
• Ability to effectively collaborate with groups of students, faculty, and staff from diverse backgrounds.
• Previous experience demonstrating strong leadership abilities, influencing others in a positive manner while achieving goals, and effectively communicating and generating support for ideas.

Demonstrated use of tact and the ability to relate to people of all ages, races, and socio-economic backgrounds.

• Demonstrated excellence in both oral and written communication skills with both technical and non-technical audiences.
• Proficiency in office technology (e.g., Outlook, Excel, Word), software (Advise / Colleague preferred), and equipment.

Ability and willingness to upgrade skills including technology and process changes.

• Ability to guide students to college resources such as the student portal (MyMCC), the learning management system (Blackboard Ultra), counseling and advising, academic support services, financial aid, scholarships, etc.
• Ability to manage multiple projects while keeping accurate records and providing reports in a timely manner.
• Ability to handle complex and detail-oriented tasks and projects.
• Proactive, creative, and willing to assume responsibility.

Ability to take initiative and coordinate activities and services.

Highly motivated and solution-oriented with a high degree of integrity, ethics, and dedication to the college's mission.

Essential Functions :

Develop and implement a comprehensive first year student experience program by collaborating and leading a team with faculty, staff, and administrators across various departments (academic affairs, student success,

counseling and advising).

Collaborate with College Success Center staff to plan, coordinate, and deliver in person and virtual events, workshops, and orientation activities that promote student engagement, belonging, and academic achievement.

Collaborate with Tutoring Services Manager to select, train, and supervise peer mentors or student orientation leaders.

Collaborate with the Testing Center, faculty, and academic advisors to help students determine appropriate math and English placement and connect students with appropriate academic resources.

Develop and maintain orientation and other first-year experience program resources, including informational materials, websites , and social media.

• Collect and analyze data on student success metrics (retention rates, grades, etc.) to assess program effectiveness and identify areas for improvement
• Stay current on best practices in first-year experience programming, incorporate innovative approaches to support student success, and continuously improve the first-year experience program.

Advocate for the needs and challenges faced by first-year students and ensure that their voices are heard in the college community.

Proactively introduce behaviors and resources that support successful enrollment, completion of the first semester, and re-enrollment for the second semester.

Maintain accurate records and update student information to document participation in first-year experience offerings, including orientation.

Prepare reports and presentations to communicate program outcomes and recommendations to stakeholders.

Other duties as assigned.

Physical, Mental, and Environment Requirements Include :

Mental Demands :

Detailed Work Student Contact Faculty Contact

Deadline oriented Problem Situations Emergency Situations

Multiple Priorities & Demands On-call Availability Confidentiality

Continual Interruptions Working Alone Working with Others

Physical Demands :

Standing & Walking Sitting Carrying

Lifting up to 10 lbs. Up to 25 lbs. Up to 50 lbs. 80 lbs.

Pushing, Pulling, Twisting, Bending Climb or Balance Stoop, Kneel, Crouch, or Crawl Squatting

Handle or Feel Reach with Hands and Arms

Talking or hearing Tasting / Smelling

Working Overhead Speak in English via Phone or In Person

Close, Distance, Peripheral, and Color Vision along with Depth Perceptions

Ability to Adjust and Focus

Work Environment :

Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat / cold;

and moderate to loud noise levels.

Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.

Required Experience

Qualifications :

• Bachelor’s degree required, or Master's degree preferred in student success or development, psychology or related. Higher education experience preferred.
• Ability to lead teams and to guide them in development of engaging / interactive programing for students and / or parents.
• Ability to effectively collaborate with groups of students, faculty, and staff from diverse backgrounds.
• Previous experience demonstrating strong leadership abilities, influencing others in a positive manner while achieving goals, and effectively communicating and generating support for ideas.

Demonstrated use of tact and the ability to relate to people of all ages, races, and socio-economic backgrounds.

• Demonstrated excellence in both oral and written communication skills with both technical and non-technical audiences.
• Proficiency in office technology (e.g., Outlook, Excel, Word), software (Advise / Colleague preferred), and equipment.

Ability and willingness to upgrade skills including technology and process changes.

• Ability to guide students to college resources such as the student portal (MyMCC), the learning management system (Blackboard Ultra), counseling and advising, academic support services, financial aid, scholarships, etc.
• Ability to manage multiple projects while keeping accurate records and providing reports in a timely manner.
• Ability to handle complex and detail-oriented tasks and projects.
• Proactive, creative, and willing to assume responsibility.

Ability to take initiative and coordinate activities and services.

Highly motivated and solution-oriented with a high degree of integrity, ethics, and dedication to the college's mission.

Essential Functions :

Develop and implement a comprehensive first year student experience program by collaborating and leading a team with faculty, staff, and administrators across various departments (academic affairs, student success,

counseling and advising).

Collaborate with College Success Center staff to plan, coordinate, and deliver in person and virtual events, workshops, and orientation activities that promote student engagement, belonging, and academic achievement.

Collaborate with Tutoring Services Manager to select, train, and supervise peer mentors or student orientation leaders.

Collaborate with the Testing Center, faculty, and academic advisors to help students determine appropriate math and English placement and connect students with appropriate academic resources.

Develop and maintain orientation and other first-year experience program resources, including informational materials, websites , and social media.

• Collect and analyze data on student success metrics (retention rates, grades, etc.) to assess program effectiveness and identify areas for improvement
• Stay current on best practices in first-year experience programming, incorporate innovative approaches to support student success, and continuously improve the first-year experience program.

Advocate for the needs and challenges faced by first-year students and ensure that their voices are heard in the college community.

Proactively introduce behaviors and resources that support successful enrollment, completion of the first semester, and re-enrollment for the second semester.

Maintain accurate records and update student information to document participation in first-year experience offerings, including orientation.

Prepare reports and presentations to communicate program outcomes and recommendations to stakeholders.

Other duties as assigned.

Physical, Mental, and Environment Requirements Include :

Mental Demands :

Detailed Work Student Contact Faculty Contact

Deadline oriented Problem Situations Emergency Situations

Multiple Priorities & Demands On-call Availability Confidentiality

Continual Interruptions Working Alone Working with Others

Physical Demands :

Standing & Walking Sitting Carrying

Lifting up to 10 lbs. Up to 25 lbs. Up to 50 lbs. 80 lbs.

Pushing, Pulling, Twisting, Bending Climb or Balance Stoop, Kneel, Crouch, or Crawl Squatting

Handle or Feel Reach with Hands and Arms

Talking or hearing Tasting / Smelling

Working Overhead Speak in English via Phone or In Person

Ability to Adjust and Focus

Work Environment :

Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat / cold;

and moderate to loud noise levels.

Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.

Last updated : 2024-06-16