Maintain a safe and secure living environment for hall residents; greet and check the identification of all individuals entering the residence halls when necessary; answer all telephone calls in a manner that is professional, friendly, courteous, and efficient take messages as needed for resident students and staff ensuring that the messages are delivered in a timely manner; be familiar with and enforce residence hall policies; strictly monitor the hallways and EXIT doors by walking the floors and maintaining visibility; demonstrate sensitivity to the needs and concerns of the residents; be familiar with persons living in assigned residence halls; provide information and assistance to University Police as needed; prevent violations and enforce University rules and regulations; keep and maintain a daily log prior to end of shift and make written reports of all incidents of all incidents (violations, fire alarms, bomb threats, fights, vandalism, emergencies, etc.) in and around assigned area; admit students to rooms when they are locked out; perform specific administrative duties; attend staff training and follow rules and regulations governing personnel as stated in the Residential Life/Student Housing Handbook and University Personnel Manual; perform other duties as assigned.