Details

Full time matrixed position (shared responsibilities with Marketing and Sales teams; generally 75/25% but also dependent on the seasonal demands of both departments)

Location: On site (North Sacramento)

This position is ideal for a junior marketing/comms team member who has strong project management skills in addition to marketing/comms skills.

mwConnect is an industry leader in innovative wireless mesh technology in the lighting industry. As a respected and award-winning lighting controls pioneer with a 40-year history, the company offers a friendly environment with exciting projects and flexible work hours.

Responsibilities

For marketing/communications responsibilities, this position reports to the Director of Marketing overall with day-to-day guidance onsite from senior leadership. For sales project management responsibilities, the position will be reporting to the VP of Business Development.

Part of a growing marketing team, the marketing role will contribute to major marketing initiatives including:

· Assisting marketing team with collateral development and production, managing external resources such as designers, and managing creative assets such as production files and visual assets

· Assist marketing team in handling all preparations for annual trade shows, including developing show plan and schedule, ordering literature and giveaways, handling exhibitor services, booth properties development and logistics

· Assisting marketing team with social media efforts, including creating and posting content and graphics

· Assisting marketing team with website updates and content creation

· Assisting sales and marketing team in organizing and managing annual training activities, including developing agendas, invitations, email campaigns, event logistics, attendee materials, hospitality aspects

· Assisting marketing team with media relations and outreach, including developing speaker proposals, award submittals, editorial content, news announcements, backgrounders, case studies and testimonials

· Performing other duties as assigned

As part of the sales support team, the customer support duties will include:

Purchase Order Management:

· Review and verify customer orders for accuracy, including product specifications, pricing, and delivery details.

· Enter order data into the company’s computer system, ensuring all information is accurate and complete for processing.

· Coordinate with inventory management to check product availability, and if necessary, communicate any stock issues or delays to customers.

· Generate invoices and shipping documents, such as packing slips and labels, to prepare orders for dispatch. Insure invoicing is as instructed

· Liaise with shipping and logistics departments to schedule pickups and deliveries, ensuring orders are shipped in a timely manner.

· Process returns and exchanges, including updating inventory records and issuing refunds or credits according to company policies.

· Coordinate with 3rd party commissioning agents for work orders, invoicing, and timely payment.

· Handle customer inquiries related to their orders, providing updates on order status, shipping information, and resolving any issues or discrepancies.

· Perform end-of-day reconciliation tasks, including verifying that all orders have been correctly processed and addressing any discrepancies.

Qualifications

· Experience in Adobe Creative Suite (InDesign, Photoshop, Illustrator), Microsoft Suite (Word, Excel, One Drive); social media tools such as Hootsuite or Loomly; project management systems; email marketing platforms.

· Excellent grasp of English usage, spelling, grammar, and punctuation.

· Experience in highly collaborative teams with strong relationship development skills for teaming with product management, engineering, and sales

• Effective time and project management techniques.
• Experience in marketing for non-profit or private manufacturing sector highly desirable.

Education:
Degree in marketing or related subject preferred; 3-5 years of experience working in marketing/comms with private B2B manufacturing sector strongly preferred.

Salary: Commensurate with experience

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person