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Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading….
My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it.
We are expanding our operations and seeking to grow our team. We have an opening for a Technical Team Lead to join our Service Delivery Team.
A Technical Team Lead is responsible for leading, motivating, and supervising a team of engineers daily; ensuring the team delivers world-class service to My IT Crew's customers by solving incidents and requests promptly. Hands-on and experience-driven, the Technical Team Lead will be responsible for handling and resolving customer escalations, while also managing the team daily. By encouraging teamwork and seeking input from team members, the ideal candidate will help team members (both technically and operationally) achieve continuous improvement by encouraging ideas and suggestions for improving procedures, operations, and systems. It would be 80% technical and 20% leadership duties for Tech Team Leads.
Key Responsibilities:
Qualifications:
Other
$119k-146k (estimate)
06/09/2024
08/07/2024