To assist our guests efficiently and courteously in all Front Office related functions, while projecting high standards of service and professional hospitality at all times.

ESSENTIAL FUNCTIONS

· Ability to perform all Front Office associate duties.

· Basic knowledge of how to operate all Front Office equipment. Ability to solve basic equipment problems and/or know who to contact for resolution.

· Assist with breakfast and laundry as needed.

· Professionalism and courtesy are to be extended at all times to guests, associates and vendors.

· Guests should be acknowledged and professionally greeted when in public areas of the hotel.

· Associates should remain highly visible and be readily available for guests at all times.

· Familiar with property, departments, hours of operation and services of the hotel.

· Answer phones within 3 rings using proper greeting and etiquette.

· Understand and carry out specific duties in case of an emergency (fire alarms, bomb threat, medical, tornado, etc).

· Properly accept, log and maintain mail in an organized manner.

· Support team members to ensure the team’s entire workload is completed daily.

· Complete responsibilities in a consistent and accurate manner.

· Pass on pertinent information to next shift: Group information, current selling strategy, follow-up required for guests or shift responsibilities

· Know and understand guest needs and expectations.

· The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.

· Associates are required to comply with department uniform and appearance standards.

· Associates are expected to carry out all reasonable requests by Managers/Supervisors which the associate is capable of performing.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Application Question(s):

• Are you willing and able to work the overnight shift from 11pm-7am?
• Are you willing and able to help cover other day and evening shifts?
• Are you looking for part time or full time?

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person