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Are you a value-driven and compassionate individual that believes in providing quality care that has positive effect on our communities? At Community Health Network, we are driven to create extraordinary experiences for our patients and employees. Our objective is to provide opportunities that develop and grow careers in a team-oriented environment focused on patient care.
Job Summary:
The Patient Navigator is dedicated to the Center’s mission to provide health care to all people without prejudice, in a caring manner, regardless of their ability to pay. The vision of SFACHN is to be the leader in providing quality services and programs which meet or exceed the expectations of our patients. The values of the Center are transparency, empathy, quality, and value.
The Patient Navigator determines eligibility and performs various enrollment processes, helping patients navigate through health care services and systems, and promoting client health, aligning with policies guidelines to ensure compliance. The Patient Navigator is responsible for reviewing applicants’ documents to verify their eligibility for qualifying for various government programs and extended needs. The Patient Navigator is expected to perform tasks with greater difficulty and those of an escalated nature. This position requires a strong focus on member and client retention through accurate and timely resolution of issues. The Patient Navigator should be able to verify and assist in gap coverage for patients and will partner cross-functionally with various operational business units (dental, medical, behavior health, etc.) while supporting departmental objectives within company and regulatory guidelines.
Duties and Responsibilities:
Customer Service
Patient Navigation
Patient Eligibility
Required Skills/Abilities:
Preferred Skills/Abilities:
Required Education and Experience:
Preferred Education and Experience:
Supervision Responsibilities:
Physical Requirements
Work Environment:
"Putting Our Heart into Your Care"
MyCHN (Community Health Network) is a local healthcare provider dedicated to providing excellence in care and service. We currently operate in Brazoria, Harris, and Galveston counties.
MyCHN (Community Health Network) is a healthcare organization with 14 locations throughout the greater Houston area that offers multiple services for whole-person care.
Full Time
$89k-111k (estimate)
06/21/2024
08/19/2024