Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the Hotel Front Desk Clerk position on our guest services team at Holiday Inn Express, Green Mountain Drive ! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.

Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Compensation : $16.05 hourly

$16.05 hourly

Responsibilities :

• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
• Mitigate customer complaints as needed
• Work with the housekeeping staff to ensure rooms are ready for new guests
• Perform regular bookkeeping duties : make sure hotel guest information is current and correct
• Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Qualifications :

• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• 1 year of hotel industry experience or related job preferred
• Working knowledge of Microsoft Office and reservation management systems
• High school diploma, GED, or equivalent
• Comfortable taking telephone calls and mitigating stressful situations

About Company

Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality.

Our current and future team members strive to uphold five core values : Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family.

Along with our Christian values, the core values focus us toward "Passionately Serving with Excellence while Delivering Award Winning Hospitality.

Last updated : 2024-07-30