82 Assistant Manager, Operations Jobs in Roanoke, VA
myGwork - LGBTQ+ Business Community is Hiring an Assistant Manager, Operations Near Roanoke, VA
About AmazonOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Assistant Manager. In this role, you will lead and be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!
Key job responsibilities
- Support, mentor, and motivate others
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts)
Roanoke, VA, USA
Basic Qualifications
- High School or equivalent diploma
- 6 months of leadership experience in a retail, distribution or similar environment
- At least 1 year of experience working with computers and Microsoft Office (including outlook, Word, and Excel)
- Must be able to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Must be able to work 40 hours/week and overtime as required
- Must be able to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays
- Must be at least 18 years of age
- Experience managing a team of 10 employees or 1 year of experience directly managing others
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Excellent customer service, communication, and interpersonal skills
- A Bachelor's Degree in Engineering, Operations, Supply Chain/Logistics, or a related field
Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Job Summary
Full Time
$169k-189k (estimate)
06/01/2024
07/18/2024
The job skills required for Assistant Manager, Operations include Customer Service, Leadership, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Manager, Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Manager, Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Manager, Operations positions, which can be used as a reference in future career path planning. As an Assistant Manager, Operations, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Manager, Operations. You can explore the career advancement for an Assistant Manager, Operations below and select your interested title to get hiring information.
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