32 Guest Services Representative Jobs in Honolulu, HI
myGwork - LGBTQ+ Business Community is Hiring a Guest Services Representative Near Honolulu, HI
Responsibilities
- Greets and assists all guests and property personnel in an efficient and courteous manner
- Takes great pride in offering helpful, friendly service at all times
- Defines, communicates, and maintains high standards of guest service at all times
- Provides a luxury lifestyle experience for all the property guests as they visit the Center or reach out via phone, email, or digital channels
- Signing in all authorized visitors according to the policies, rules and regulations established by building management and/or tenants, ensuring all guests have been authorized to enter
- Maintains a strong knowledge of offerings at the property and can guide guests to appropriate showrooms, dining options, etc.
- Informs and suggests opportunities to engage guests in Center-wide retailers and events
- Anticipates the services sought after by ascertaining the mood and style of the guest; identifies solutions before being asked
- Develops strong working relationships with building management, showroom tenants, other building service providers, retailers, and other area businesses
- Answer and respond to tenant phone calls and e-mails for assistance throughout the day
- Provide guidance and information as requested from tenants and visitors to the building
- Ensure familiarity with building management and security protocol, directing any issues to the appropriately designated management
- Develop and maintain professional relationships with key employee and tenant contacts at the property
- Ability to work independently
- Ability to communicate effectively and work with a team
- Customer service oriented.
- Strong event planning skills
- Strong attention to detail.
- Bilingual skill is a plus. Japanese and Korean language skills are preferred.
- Have an outgoing, upbeat, and friendly personality.
- Can easily decipher which services are most appropriate to offer mall guests.
- Take pride and ownership of the success of the Host team.
- Have a strong knowledge of the mall and local community, including modes of transportation, dining, lodging, and attractions.
- Are able to work in a fast-paced environment, accommodating and communicating to a broad range of clientele with various needs.
- Join an industry leader and shape the future of commercial real estate
- Deep investment in cutting-edge technology to power your work
- Comprehensive and competitive benefits plan
- A supportive, caring and diverse work environment designed for your growth and well-being
Job Summary
Full Time
$34k-44k (estimate)
06/22/2024
07/15/2024
The job skills required for Guest Services Representative include Customer Service, Guest Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.
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