45 Showroom Customer Service Representative Jobs in Sacramento, CA
myGwork - LGBTQ+ Business Community is Hiring a Showroom Customer Service Representative Near Sacramento, CA
We are seeking candidates for a Customer Service Representative role on our Sacramento Showroom team. Our Showroom Customer Service reps wear various hats, but their major role is to assist clients working on smaller projects or those with single item needs. They also often assist our Showroom Consultants with quotes and customer service issues that require resolution. We are seeking a charismatic team player with a background in sales and/or customer service. Passion around interior design is preferred, but not required. Previous industry experience is a perk, but also not required. Our ideal candidate will have great time management skills, be organized, will provide a world class experience to our clients and most importantly, will always have a positive attitude. The construction industry moves fast, so we are eager to find a candidate that thrives in a fast-paced, ever-changing work environment and is eager to achieve and surpass the goals that are given to them.
We are a people first culture and we put our associates & customers at the center of everything we do. We aim to add value to our customer's complex projects and our clients trust us to provide solutions to complicated problems. Our corporate values guide our actions and decisions, focused on an approach of integrity, honesty, loyalty, and corporate responsibility. We empower our teams and encourage them to become the best versions of themselves. We create a culture where associates feel valued, heard, motivated, and inspired. Every day our teams bring life to our goals and help us to reimagine what home really looks like.
Schedule: Tuesday-Saturday 8 a.m. to 5 p.m. (with one weekday off)
Responsibilities
- Assist customers on the showroom floor
- Strive to increase knowledge of entire product offering
- Support efforts of Outside Sales Associates
- Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met.
- Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
- Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
- 0-3 years of prior customer service experience preferred
- Knowledge of plumbing fixtures, lighting, and appliances preferred
- Results oriented, able to meet goals, build relationships, and enjoy a team environment
- Excellent communication for phone/in-person sales, time management and organizational skills
- Ambition to succeed and self-motivated
- General digital literacy
- Ability to multi-task
- Passion for customer service
- Ability to learn quickly
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.Equal Employment Opportunity and Reasonable Accommodation Information
Job Summary
Full Time
$38k-47k (estimate)
07/03/2024
07/28/2024
The job skills required for Showroom Customer Service Representative include Customer Service, Organizational Skills, Time Management, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Showroom Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Showroom Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Showroom Customer Service Representative positions, which can be used as a reference in future career path planning. As a Showroom Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Showroom Customer Service Representative. You can explore the career advancement for a Showroom Customer Service Representative below and select your interested title to get hiring information.
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