The Account Manager will act as the point of contact for Naked's clients and help to interface with marketing partners. They will build trusting relationships that are mutually beneficial for their clients and our company––always striving to find opportunities to generate more revenue for the client and the company. They will also act as a liaison to the NAKED team to ensure that deliverables have accurate timelines, deadlines and appropriate resources and budgets.

To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. Should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

JOB RESPONSIBILITIES:

• Act as the main point of contact for NAKED's marketing clients
• Establish, build, and maintain strong relationships with clients to build trust
• Identify revenue opportunities for the clients and the company
• Respond to clients inquiries received via email or calls
• Manage multiple client inquiries and systems in a fast-paced environment
• Resolve problems by investigating the presented issues in our back-office, consulting with other departments and/or researching under the specific client’s account
• Actively listen to each client in order to gain perfect understanding of their individualized needs and business goals
• Identify industry trends
• Properly manage client’s expectations and follow through on commitments
• Collaborate with various departments and team members in order to solve inquiries
• Take ownership
• Exceed expectations

ACCOUNT MANAGER SKILLS AND QUALIFICATIONS:

Organized and Detail Oriented, Analytical, Client-focused, Strong Verbal and Written Communication, Excellent Interpersonal Skills, Managing Processes, General Consulting Skills, Multi-tasking Skills, Problem Solving, Prioritization, Warm Professionalism, Patience, Focus, Emphasizing Excellence, Positive Attitude, Self-Starter, Motivated, Experience with client management/project management software (ie. Monday.com).