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8 General Store Manager Jobs in Bryson, NC

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Nantahala Outdoor Center
Bryson, NC | Full Time
$58k-90k (estimate)
1 Month Ago
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Nantahala Outdoor Center
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General Store Manager
$58k-90k (estimate)
Full Time | Accommodations 1 Month Ago
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Nantahala Outdoor Center is Hiring a General Store Manager Near Bryson, NC

For 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation.
Job SummaryThe General Store Manager is actively involved with NOC's guest experience and are oftentimes, the first point of contact for many of our on-site guests. This position is a guest facing position and focuses on delivering exceptional guest service while answering questions and assisting with lodging check-in and General Store purchases.
This position is classified as full-time year round. Hours will vary week to week based on business demands, but on average this position will receive 35 - 40 hours/week.
Responsibilities
  • Ensure extraordinary guest service with enthusiasm and attention to detail by politely greeting and proactively assisting all NOC guests
  • Responsible for hiring and training new and returning staff.
  • Offer accurate product information and make product suggestions to guests based on individual guest needs
  • Create weekly schedules for a staff of 4-7 employees.
  • Process Point of Sale (POS) transactions accurately, efficiently, and in accordance with established NOC policies and procedures.
  • Create Purchase Orders for vendors and have them input into the POS. Train staff on proper purchase order check in.
  • Maintain store visual appearance by keeping store and food preparation area stocked and clean; replenish as needed and training staff to do so.
  • Answer phones and check voicemails daily and respond to guests promptly
  • Run reports and reconcile bank at end of day for both the General Store and lodging. Train staff on proper checkouts at end of day
  • Assist guests with lodging information and book reservations including, but not limited to, assigning room keys and assembling lodging packets
  • Complete opening and closing tasks as shift dictates
  • Other duties as assigned
Qualifications Required
  • Must be 18 years of age
  • Proficient with point of sale systems
Preferred
  • Prior management experience with customer service and/ or sales
  • Prior cash handling experience
Applicants must
  • Maintain a high level of professionalism with superb communication skills
  • Have a professional appearance and attitude
  • Sustain productive work with little supervision
  • Exhibit good judgement in decision-making
  • Be able to troubleshoot and problem solve
  • Have strong interpersonal skills
  • Be organized and able to multi-task while remaining calm in a fast-paced environment.
Physical Requirements And Working Conditions
  • Must be able to stand for long periods of time
  • Must have the ability to lift 40lbs on a regular basis
  • Must speak clearly and concisely
  • Must be able to bend, stoop and twist
  • Daily use of phone, computer, and other office equipment
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.
Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted.
The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$58k-90k (estimate)

POST DATE

07/10/2024

EXPIRATION DATE

08/07/2024

WEBSITE

noc.com

HEADQUARTERS

BRYSON CITY, NC

SIZE

50 - 100

FOUNDED

1972

TYPE

Private

CEO

SUTTON BACON

REVENUE

$10M - $50M

INDUSTRY

Accommodations

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If you are interested in becoming a General Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a General Store Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3: View the best colleges and universities for General Store Manager.

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