Residency Status: ALL Candidates Must Be A U.S. Citizen
Clearance: Candidates Must have an Active Secret clearance and the ability to obtain a TS/SCI security clearance.
Time Type: Full-Time, Daytime Schedule - Remote
Relocation Fees: No
Company OverviewNAOVI is a premier technology services company that provides solutions in the areas of Cyber Security, Information Management and Systems Integration. NAOVI is a business that combines experience, creativity, flexibility, pragmatism, and cost-effective solutions in order to deliver measurable business value to our clients.
Headquartered in Fredericksburg, Virginia, NAOVI employs engineers, analysts, IT specialists and other professionals who strive to be the best at everything they do.
Novel Applications of Vital, Inc. (NAOVI) is an AA/EEO Employer Minorities/Women/Veterans/Disabled.
Job DescriptionNAOVI is seeking a Software Quality Assurance Engineer/ServiceNow Test Engineer to take ownership of quality assurance testing for our suite of software products and be our liaison between the development team and the government Functional Test team. The position requires proficiency with a variety of testing techniques, a solid understanding of software development, superior communication skills, and direct experience in software testing under a SAFe Agile methodology.
Primary Responsibilities

• Leading testing-related activities in an Agile development environment.
• Maintaining and continuing to expand current suite of regression and acceptance tests.
• Serving as liaison between the development team and independent government Functional Test team.
• Creating test scripts for comprehensive test coverage.
• Conducting testing, generating clear and precise report findings, and supporting timely resolution of defects.
• Working closely with the product owner, developers, and stakeholders to define and clarify requirements, including reviewing and providing input on Features/User Stories and associated Acceptance Criteria to ensure testability.
• Champion ongoing improvement of QA processes and best practices that lead to better customer experiences.

Required Skills

• Must be a US Citizen.
• Must be able to obtain DHS Suitability and be able to obtain a TS/SCI clearance.
• Must be able to obtain DHS Suitability prior to starting employment.
• 10 years’ experience in Performance Engineering/Testing, or Enterprise Tools Development.
• 6 years of experience in testing large scale web-based distributed applications.
• Excellent communication and customer skills, problem solving, conflict management, time management and interpersonal skills required.
• Strong experience with benchmark system performance, database performance analysis, capacity sizing and optimization.
• Strong problem-solving and analytical skills with an aptitude and passion for learning new technologies.
• Proven experience performing software testing in an Agile environment including developing test plans and test scripts, executing tests, defect reporting, and resolution.
• Strong documentation and technical writing experience.

Desired Skills

• Background with test and server monitoring tools (e.g., App Dynamics, Jenkins, Splunk, New Relic).
• Familiarity with the ServiceNow platform, including development of customizations beyond out-of-box.
• Experience with concurrency, multithreading, and the deployment of distributed system architectures.
• Understanding of database schemas, table spaces, indexing, and performance optimization techniques.
• Experience working in an agile development environment.
• Experience working in DevOps and/or DevSecOps environments.
• Experience with Scaled Agile Framework (SAFe) knowledge and experience.
• Experience with collaboration tools including MS Teams, MS Outlook, MS SharePoint, Atlassian Jira, Atlassian Confluence, and Atlassian Jira Align.
• Experience with web application testing, cross browser testing, responsive designs, HTML 5, CSS, jQuery, JavaScript testing.

Required Education

• Bachelor’s degree in systems engineering, Computer Science, Information Systems, or a related technical field. Two years of related work experience may be substituted for each year of degree level education.

Desired Certifications

• ServiceNow Certified System Administrator.
• ServiceNow Certified Application Developer.
• ServiceNow Implementation Specialist.
• Certified ITIL Foundation v4 Certified or willing to complete one year from hire.
• DODI 8570.1-M Compliance at IAT Level I.