As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect.

Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone.

The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement.

The F&B Manager will plan and direct all restaurant operations.

You will be responsible for maintaining high standards of food quality, service, health, and safety for the restaurant.

You will be focused on optimizing each guest’s experience by living out our company purpose of hospitality from our family to yours .

Benefits for full-time associates

• 2 weeks of vacation pay your first year
• 4 sick days / year
• 2 hours paid volunteer time / month
• Holiday pay
• Medical, dental, and vision insurance plan options
• Short term disability, long term disability, and life insurance plan options
• 401k retirement plan
• Discounts on hotel rooms worldwide
• Direct deposit payroll

Responsibilities

• Ensure the efficient and profitable business performance of the restaurant and the optimal utilization of staff and resources.
• Hire, train and coach staff
• Prepare and implement standard operating procedures
• Manage staff performance in accordance with established standards and procedures
• Ensure staff know and adhere to established codes of practice
• Organize and monitor staff schedules
• Maintain employee records
• Coordinate restaurant operations during each shift
• Monitor adherence to health, safety and hygiene standards in kitchen and restaurant
• Keep records of health and safety practices
• Ensure compliance with restaurant security procedures
• Ensure alcohol regulations are adhered to
• Interact with customers
• Advise customers on food and beverage choices
• Oversee preparation of food and beverage items
• Ensure adherence to set recipes
• Ensure quality of food and beverage presentation
• Observe size of food portions and preparation quantities to minimize waste
• Interact with customers to ensure all inquiries and complaints are handled promptly
• Plan and coordinate menus
• Analyze food and beverage costs and assign menu prices
• Total restaurant receipts and reconcile with sales
• Ensure cash management procedures are completed accurately
• Set and monitor budgets
• Analyze budget variances and take corrective actions
• Establish and implement financial controls
• Implement and oversee cost cutting measures
• Plan and monitor restaurant sales and revenue
• Organize and supervise marketing and promotional activities
• Maintain business records
• Prepare and analyze management reports
• Determine and execute operating improvements
• Check and order supplies of non-food items
• Identify and estimate food and beverage supply requirements and place orders with suppliers
• Negotiate purchase prices and develop preferred suppliers
• Schedule food and beverage deliveries
• Check quality of deliveries and documentation
• Ensure correct storage of supplies
• Arrange for maintenance and repairs of equipment and services
• Identify and evaluate competitors in the market
• Keep current with trends in the restaurant industry
• Greet each guest that you encounter during your shift with a friendly smile.
• Ensures uniform and personal appearance are clean and professional.
• Follow hotel procedures for reporting and turning in lost and found articles.
• Coordinate with other departments as necessary to resolve service requests or problems.
• Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information.
• Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Qualifications

Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance.

Stands, sits, or walks for an extended time period.

• Ability to work a flexible schedule to include mornings, days, evenings, weekends and holidays based on business demands.
• This job will require average hours worked to be 50-55 hours per week.
• Employment is conditional on candidate's successful completion of pre-hire drug and background screening*

Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Last updated : 2024-09-09