PRIMARY FUNCTION:

Reviews, evaluates, and rates insurance applications. Determines eligibility of risks when compared to guidelines of programs available. Evaluates the degree of risk involved and determine appropriate course(s) of action.

DUTIES AND RESPONSIBILITIES:

• Use available data to make decisions on individual risks submitted as new business within underwriting authority
• Reviews requests for cancellation, endorsements, reinstatements, etc.
• Reviews inspections for eligibility
• Underwrite renewal risks and make non-renewal decisions as necessary
• Requests additional documentation necessary for the processing of an application, endorsement or cancellation
• Build, maintain, and manage successful producer relationships to achieve new business development and retention
• Provide support to agents as they use policy processing systems and underwriting guidelines to quote, issue and service business
• Provide customer service to agents at a level that is consistent with company values
• First responder to agency contact
• Effectively collaborate within the Underwriting, Operations, Product Management, Claims, and Sales teams
• Handle special projects and other related assignments as assigned
• Communicates with co-workers, management, clients, vendors, and others to ensure understanding of policy processing systems, underwriting guidelines, products and coverages
• Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures
• Actively work to improve ease of doing business & eliminate obstacles to doing business with the company
• Use discretion and independent judgment to make decisions and resolve operational issues
• May perform other duties and responsibilities as assigned

EXPERIENCE, EDUCATION, SPECIAL SKILLS PREFERRED:

• Bachelor's Degree preferred

Describe specific requirements:

• 1 – 2 years’ experience policy level underwriting and agency service within the Property and Casualty Insurance industry, preferably personal lines property
• Proficiency with Microsoft Office programs required.
• Demonstrated customer service focus / superior customer service skills.
• Excellent communication and interpersonal skills.
• Results driven with strong problem solving and analytical skills.
• Ability to work independently in a fast-paced environment; meet deadlines and manage changing priorities effectively.
• Very detail-oriented
• Exceptional organizational skills
• Collaborative partner; ability to contribute to a positive work environment.

Job Type: Full-time

Benefits:

• 401(k) matching
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person