Narrow Security is a leading security solutions provider / Rover committed to ensuring the safety and security of our clients and their assets. We pride ourselves on delivering exceptional security services with a strong focus on professionalism, integrity, and customer satisfaction.

As we continue to grow, we are seeking a highly skilled and professional Security Guard with a background in customer service to join our dynamic team. The ideal candidate will play a crucial role in maintaining a safe and secure environment for our clients while providing excellent service.

Responsibilities may include, but are not limited to the following:

• Ensure compliance with general and specific post orders for assigned positions
• Manage and coordinate all security operations and programs in assigned area
• Partner with client location representatives to ensure proper utilization and execution of security programs
• Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests
• Initiate preliminary investigations and write incident reports on all internal personnel issues
• Partner with corporate security team members during event security details
• Ensure personnel are provided with necessary equipment and equipment is accounted for
• Distribute equipment and uniforms to personnel as necessary
• Complete proper personnel documentation/paperwork and processing as circumstances dictate
• Holding post as needed by Operations Team

Qualification / Requirement

• High School diploma or GED
• Must have valid Drivers License
• Must own reliable transportation and have an active cell phone
• Must be able to undergo background check
• Must be reliable and **punctual**
• Minimum 3 years related safety/security experience
• Knowledgeable and proficient in general security industry standards and methods
• Demonstrated analytical and problem-solving skills
• Must possess advanced skills and professional experience in the areas of people and conflict management with tact and discretion; Must demonstrate an effective ability to de-escalate situations.
• Must be flexible and possess the ability to function in stressful situations
• Excellent time-management, communication, writing, presentation, facilitation, and organizational skills required
• Strong managerial and administrative skills
• Must possess the ability to effectively communicate with all levels of management
• A dependable team player with business maturity, enthusiasm and a positive attitude

Job Types: Full-time, Part-time

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• On call
• Weekends only

Experience:

• Customer service: 1 year (Required)

Ability to Relocate:

• Boston, MA: Relocate before starting work (Required)

Work Location: In person