• Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA)

• Engages in future planning and scales employees and equipment appropriately

• Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates

• Monitors the quality control/assurance programs, test results, and equipment (if applicable)

• Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement)

• Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary.

• Refines current lab process through continuous improvement projects.

• Oversees team specific lab operation.

• Go-to person when senior manager is not present; go-to person for knowledge of process and product.

• Responsible for seamless transition of automation and test improvement/additions into production workflow

• Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary

• Supports Supervisors in close out of NCRs.

• Responsible for the initiation and close out of CAPAs in a timely manner.

• Ensures departmental lab compliance for regulatory bodies

• Ensures tests are being completed according to approved procedures.

• Maintains an organized, safe and efficient work area for the team at all times.

• Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.

• Handles employee issues: complaints, disciplinary actions, etc. Collaborates with Associate Director and/or Human Resources to resolve issues.

• Explains (as much as possible) reasoning behind instructions/processes given/changes that are made. If necessary, explains to team why certain ideas cannot be implemented effectively.

• Meets regularly with Supervisors to discuss goals and progress.

• Responsible for performance review of direct reports and overseeing performance review of entire staff.

• Plans and leads team meetings.

• Develops high-performing employees by providing them learning opportunities, cross-training opportunities and new challenges whenever possible.

• Recognizes and rewards talent through merit reviews, promotions, and recognition programs

• Adheres to Departmental Expectations.

• Manages the training program for direct reports.

• Notifies management of all requirements for tools, supplies, etc.

• Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.

• Provides guidance to subordinates within the latitude of established company policies.

• Recommends changes to policies and establishes procedures that affect immediate organization(s).

• Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.

• BS/BA degree in Biological Sciences, related field, or equivalent

• A minimum of 3 years of industry-related experience preferred

• Current ASCP board certification in Medical Technology or California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist) is a plus

KNOWLEDGE, SKILLS, AND ABILITIES

San Carlos, CA

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.