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Customer Service Representative for National Azon
· Will be an integral part of day-to-day operations, customer retention, and growth of the company
· Loves working with people and building relationships
· Accepts new challenges and is seeking opportunity and personal growth
National Azon is a major distributor of Canon printers, and this position serves as the initial point of contact for our customers. The desire to be part of the team that works together to achieve the company’s goals is crucial to this position.
Responsibilities:
· Provide exceptional customer service to customers via phone and email
· Assist customers with inquiries, concerns, and requests in a professional manner
· Analyze customer needs and provide solutions or recommendations
· Resolve customer complaints or issues with empathy and patience
· Perform data entry tasks accurately and efficiently
· Maintain thorough knowledge of company products, services, and policies
Qualifications:
· Fluent in English – verbal and written communication skills
· Previous experience in a customer service role is preferred
· Strong phone etiquette and listening skills
· Ability to navigate computer systems and perform data entry tasks accurately
· Excellent problem-solving skills
Full Time
Business Services
$38k-48k (estimate)
06/15/2024
08/13/2024
azon.com
JOHNSON CITY, NY
50 - 100
2004
MARY RENO
$50M - $200M
Business Services
Striving to be a source of excellence for our customers by providing products and services that enable success and profitability.
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Written Communication, Listening, Data Entry, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.