Summary The OCC UX team is looking for a talented and pro-active UX Program manager, to lead the team through project scoping and road-mapping activities, to plan work with stakeholders and product teams, to report up and out status of delivery. As a UX Program Manager you will combine expert program management skills with a passion for user experience to help the team improve the design and delivery of products. Responsibilities Work with product owners and project managers across OCC to estimate resourcing needs at the project inception/planning stages. Drive product delivery through status and progress reporting, driving resolution of risks and issues, etc as they come up for the UX team embedded in product teams. Coordinate with Product Teams for code integration between UIs across teams. Support UX and UI dev resources embedded in Product Teams as their point person to resolve time allocation/delivery issues. Champion UX strategy and capabilities across the organization, partner with UX strategy and research team. Partner with ePMO office to ensure a user-centered design practice is followed at OCC, from project intake process and beyond. Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously. Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, e.g. business alignment, project planning, program governance, technology dimensions, etc Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution Supervisory Responsibilities None Qualifications & Experience Experience needed as follows: User-facing web/SaaS product experience Experience in product delivery, stages involved and possible risks to delivery Experience with UX process, strategy and deliverables Experience with risk management and problem solving Experience influencing management decision-making through analytical and communication skills Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations Experience tying together solutions across systems Experience working with agile teams using scrum framework Experience in leadership and driving transformational efforts across large-scale organizations Step 1 When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume. Step 2 You will receive an email notification to confirm that we've received your application. Step 3 If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. For more information about OCC , please click here. OCC is an Equal Opportunity Employer #J-18808-Ljbffr