175 Customer Service Representative Jobs in Omaha, NE
National General Insurance is Hiring a Customer Service Representative Near Omaha, NE
- Acquires licensing and appointments required to sell property and casualty insurance products in all necessary states
- Uses various systems to track, gather information and answer customer inquiries
- Identifies customer needs and works to meet those needs using sales tools and techniques
- Develops expertise in sales skills
- Develops expertise in property and casualty insurance across all product lines, including ancillary policies
- Educates clients on insurance needs and products
- Pairs knowledge of insurance products available with listening skills to identify and provide products that best meets each customer’s needs
- Works collaboratively to support the team’s energy, morale, and production
- Meets key performance metrics such as sales, productivity and quality requirements
- Performs other duties as requested, including attending required meetings, continuing education, and all-team meetings
- High School diploma or GED
- P&C License or the ability to acquire within 60 days of hire
- Ability to be qualified by DOI to be appointed as a licensed sales agent by multiple insurance carriers
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Demonstrates adequate/accurate typing speed while talking to the customer
- Demonstrates a working knowledge of auto policies, underwriting and billing guidelines
- Demonstrates professional phone etiquette
- Demonstrates proficiency with Sales systems
- Effective verbal and written communication skills
- Incentive based on productivity; incentive payments are not guaranteed and are governed by the terms of the applicable sales bonus plan which is subject to change at National General’s discretion
Job Summary
Full Time
Insurance
$35k-44k (estimate)
03/24/2024
07/04/2024
nationalgeneral.com
BREA, CA
7,500 - 15,000
1939
Private
$5B - $10B
Insurance
Related Companies
About National General Insurance
National General is an insurance holding company that offers auto, RV and home insurance products and services to individuals and businesses.
The job skills required for Customer Service Representative include Billing, Microsoft Office, Written Communication, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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