Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Unleash your potential with the Johnson Controls team!
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.
Join the Johnson Controls family and thrive in a culture that values your voice and ideas.
Your next incredible opportunity is just a few clicks away!
Here's what we have to offer:

• Competitive Pay
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Check us out: A Day in the Life of the Building of the Future - https://youtu.be/pdZMNrDJviY]

What you will do:
Under general supervision, provides account management support to all channels, (i.e. Distributors, OEM's, ABCS's, ABSS's, IFC, JCI Branch offices, sales, and other customers), processes orders, researches and responds to customer inquiries, and addresses customer concerns/issues within designated timeframes.
How you will do it:

• Serve as primary communications link between customers' sales staff and other departments on inquiries, order related issues, product information, credits and other issues pertaining to customers' accounts via email, fax, or phone.
• Cross referencing of air filters from other manufacturers. - Process change orders, credits, and product return authorizations.
• Run customer order reports to proactively get orders shipped. - All other duties as assigned by the Customer Service Manager.

Additional Qualifications/Responsibilities
What it takes to be successful in this role:

• High School Diploma or equivalent, with a minimum of (5) years of experience as a practicing safety and health professional in the manufacturing, petrochemical, or refinery industry (required).
• 2-year degree or certificate in process or occupational safety preferred.
• Valid TWIC Card (required)
• Valid Driver's License and reliable driving record (required)
• Able to climb ladders/platforms to heights of 225 feet, in increments of up to 40 feet at one time.
• Any fear of heights (acrophobia) should be identified.
• Able to lift, carry, push, pull, or otherwise move objects weighing up to 40 pounds.
• Safety personnel are required to work in both environmental conditions, inside and outside.
• Personnel may be subject to extreme cold (temperatures below 32 degrees Fahrenheit for periods of more than (1) hour) or to extreme heat (temperatures above 100 degrees Fahrenheit for periods of more than (1) hour).
• Shall possess fundamental written and verbal communication skills.
• Shall be fluent (written and verbal) in the English language.
• Computer skills, especially familiarity with MS Office applications, are necessary.