POSITION OVERVIEW :

The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system with both speed and accuracy.

• Technicians must be responsive and courteous when addressing / interacting with centers / health care providers. Successful Technicians are dedicated to meeting the expectations and requirements of the position;
• understanding provider information and using it to improve products and services we deliver; establishing and maintaining effective relationship with co-workers and health care provider;

thus, gaining their trust and respect.

RESPONSIBILITIES :

• Enter new and refill prescriptions into the pharmacy system;
• Work with pharmacy technicians and pharmacists to expedite orders;
• Work in collaboration with the Order Entry Team Leader to meet department goals and objectives;
• Comply with department policies regarding safety, attendance, and dress code;
• Follow all applicable government regulations, including HIPPA;
• Ensure safety policy and procedures are consistently adhered to and practiced;
• Comply with all applicable state and federal regulations related to pharmacy practices;
• Provide excellent customer service when communicating to the centers by phone, Microsoft Teams, or fax;
• Participate in quarterly inventory;
• Other duties as assigned; Job duties may vary depending on business needs.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job :

• This is a sedentary position which may require sitting at computer up to seven (7) hours per day;
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role.

QUALIFICATIONS :

• High School diploma or equivalent required;
• National Pharmacy Technician certification required (PTCB or ExCPT);
• Pharmacy technician licenses / certifications required by state regulations and state of practice in good standing;
• Minimum of one (1) year working as a pharmacy technician in retail, hospital or long-term care pharmacy facility;
• Knowledge of brand name / generic medications;
• Experience with alpha-numeric data entry;
• Must have a basic understanding of medical terminology with ability to interpret prescriptions and doctors’ orders;
• Math and analytical skills;
• Knowledge of SIG codes;
• Experience with document imaging;
• Proficient in Microsoft Excel, Word, and Outlook required;
• Able to work at a moderate speed;
• Able to work during inclement weather;
• Reliable;
• Problem solver;
• Good organization / Attention to detail.

About National HealthCare Corporation :

National HealthCare Corporation (NHC) has been providing the best in senior care for 52 years. At NHC, we believe that care should respect the individual, promote recovery, well being and independence.

We believe in celebrating life every day with our patients and residents. NHC currently operates for themselves and third parties 75 skilled nursing facilities with 9,447 beds.

NHC affiliates also operate 24 assisted living communities with 1,210 units, five independent living communities with 475 units, three behavioral health hospitals, 35 homecare agencies, and 29 hospice agencies.

NHC’s other services include Alzheimer’s and memory care units, pharmacy services, a rehabilitation services company, and providing management and accounting services to third party post-acute operators.

NHC is recognized nationwide as an innovator in the delivery of quality senior care. Our founder, Dr. Carl Adams had a vision in 1971 to provide higher quality healthcare services for seniors.

His dream was to create a campus concept that offered in-house services for residents as they age with different needs much like the continuing care retirement community of today.

Decades of pursuing a better way led NHC to our greater commitment toward patient and resident satisfaction with the adoption of our 20 promises.

Our Better Way 20 promises mark the continuous commitment to our customers to deliver compassionate care and excellent service.

Last updated : 2024-08-27