PROGRAM SPECIALIST

Are you interested in an exciting career in the support of science? Consider joining the Critical Care Medicine and Pulmonary Branch (CCMPB) of the Division of Intramural Research (DIR) within the National Heart, Lung, and Blood Institute (NHLBI) at the National Institutes of Health (NIH)!

All About You

• You’re a self-motivated supporter, who offers exceptional customer service and routinely goes the extra mile.

• You thrive with collaboration, communication, candor, and keeping others on track.

• You’re a natural problem-solver who uses your critical thinking skills, good judgment, and common sense to determine when to escalate or handle tasks on your own.

• You establish relationships easily and use others within your team as resources to get the job done. You work just as well independently as you do with others.

• You function well under duress and can adeptly navigate tough timelines, a variety of personalities, and critical situations with resiliency and positivity.

• You’re a self-starter and take initiative on projects without being asked. You can hold your own and confidently handle tasks under limited supervision and/or direction.

• You take pride in your administrative prowess: you’re organized, adaptable, communicative, and excellent at prioritizing challenging deadlines and tasks.

• You are innovative and efficient in generating quality work product.

About the Position

We're seeking you to serve on a small team of individuals who are tasked with supporting all of the administrative needs of the Critical Care Medicine and Pulmonary Branch (CCMPB), which is a collection of labs, lead investigators, and researchers. As such, we want you to support, collaborate, and provide excellent service to scientific leaders. We need someone who can stretch, flex, adapt, and learn; someone who can be assertive and respectful; and someone who thrives on working together with a team to find answers and solve problems to ensure the very best in administrative support and service is provided to our scientists. To do so, you will:

• Work harmoniously with administrative staff who support the operations of the branch; report to and receive guidance from the CCMPB Supervisory Staff Assistant.

• Build travel itineraries for scientists and visiting guests; prepare all documents related to local, domestic, and outside activity travel.

• Prepare HR packages for personnel appointments and renewals; obtain required documentation from appointees as necessary (i.e., immigration paperwork, degree, reference letters, etc.).

• Prepare credentialing materials to be processed monthly for clinical rotators and embedded scientific staff.

• Schedule, organize, and craft agendas/presentations/handouts for meetings.

• Organize, maintain, and update physical and electronic files; ensure that all files are easily accessible to others.

• Assist in coordinating special projects and meetings on behalf of senior leadership.

• Process equipment and supply order requests.

• Keep current on NIH operational policies and procedures.

• Serve as the central timekeeper for assigned staff.

Necessary Background

• Required: At least 3 years of professional experience.

• Preferred: BS or BA degree in any field.

• Preferred: 2 years of administrative experience in a healthcare environment.

• Strong critical thinking and creative problem-solving skills.

• Resilient personality with a high level of social skills to deal effectively and persuasively with all levels of an organization.

• Ability to multitask and manage time in a dynamic work environment.

• Excellent communication skills, both written and verbal.

Details

The role is located on the NIH campus in Bethesda, Maryland and is bus/bicycle/metro accessible. Some additional details are:

• Employment type: contract, full-time. Please note, you will be employed by a contracting company, but will be directly supporting the CCMPB.

• Salary range: $68,405 – $70,685 based on education/experience.

• This position has the opportunity for telework.

• Benefits: health, dental, and 401(k) benefits available.

• Work alongside a supportive and innovative leadership team and colleagues within organizational systems that strive toward being a learning organization.

We strongly encourage applications from Black, Indigenous, and People of Color (BIPOC), people who identify as LGBTQIA and non-binary, people living with disabilities, and people from marginalized communities. We are happy to talk further about steps we’ve taken to integrate Equity, Diversity, and Inclusion values into our workplace.