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National Park Service is Hiring a Supervisory Dispatcher (Public Safety) Near Luray, VA
SummaryAs a Supervisory Dispatcher (Public Safety), you will direct the work of six permanent and one seasonal dispatchers at the Shenandoah Regional Communication Center, which handles all emergency and law enforcement traffic for Shenandoah National Park, Cedar Creek and Belle Grove National Historic Park, Fredericksburg and Spotsylvania National Military Park, George Washington's Birthplace National Monument and Thomas Stone National Historic Site on a 24 hour a day, 7 day a week basis. Learn more about this agency Help Duties
Serves as an emergency call taker and law enforcement dispatcher, handling a high volume of telephone calls while recording information, determining priority, perform caller interrogation and relaying information to the proper personnel
Coordinates rescue, ambulance, helicopter operations of various agencies with National Park Service personnel
Accesses multiple law enforcement databases and programs, providing technical advice, assistance, support and information to law enforcement staff
Operates a multi-channel/multi-resource radio communications system; Computer Aided Dispatch (CAD) system; and an interstate/local teletype system
Queries and enters records in the Virginia Criminal Information Network (VCIN)
Prepares and compiles basic reports and memorandums relating to communication center’s activities as needed for field operators and supervisors
Operates as a wildland fire dispatcher, providing flight following services, resource ordering, placing resources on assignments, notifying appropriate staff and record keeping
Supervises staff by providing scheduling shifts, assigning work, approving leave, and performing quality reviews of employee work
Help RequirementsConditions of Employment
You must be a U.S. citizen or national.
Appointment subject to background investigation and favorable adjudication.
May be subject to a one-year probationary period, including a one year supervisory probation.
All requirements must be met by the closing date of this announcement.
Status candidates must meet-time-in-grade requirements.
You will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
This position is designated as emergency/essential. The position may require you to work weekends, nights, holidays overtime, and overnight shifts. Shifts and days off are subject to change.
This position does not require a uniform, but the selectee must adhere to agency dress code for non-uniformed personnel while on duty.
Recruitment and relocation incentives may be authorized.
You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use.
You will be required to obtain and maintain Public Safety Telecommunicator and Emergency Medical Dispatch certifications.
QualificationsIn order to be qualified for this position, you must possess one year of specialized experience equivalent to at least the GS-8 in the Federal service receiving and evaluating requests for emergency services in order to dispatch first responders; querying law enforcement databases to gather information (e.g. warrants, motor vehicle records) to assist law enforcement operations; and coordinating emergency response efforts between multiple jurisdictions or during multiple, simultaneous incidents. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.Education This job does not have an education qualification requirement. Additional information Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR
575.102 is not eligible for a recruitment incentive.
A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another. If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (Member Copy 4) or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' hiring authorities visit the Feds Hire Vets website. Males born after 12-31-59 must be registered or exempt from Selective Service Time in Grade: Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the closing date of this announcement. Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Interagency Career Transition Assistance Program (ICTAP) or Career Transition Assistance Program (CTAP): For information on how to apply as an ICTAP or CTAP eligible see http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. If you are unable to apply online or need to fax a document you do not have in electronic form, please contact Philadelphia Services Branch at philadelphia@opm.gov or 215-861-3074 This announcement may be used to fill one or more positions. Read more
Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Shenandoah National Park 3655 Hwy 211 East Luray, VA 22835 US