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Operations Manager I
$95k-119k (estimate)
Full Time | Scientific Services 2 Weeks Ago
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National Technical Systems is Hiring an Operations Manager I Near Camden, AR

WHY ELEMENT U.S. SPACE & DEFENSE? We make an Impact on the World! We are a purposeful organization that test products the world can trust, making tomorrow safer than today. Our work is critical to industries such as aerospace, defense and to national security, space exploration, and the next generation of technology-driven products.
Job Summary:
Element U.S. Space & Defense is seeking an Operations Manager based in Camden, AR to lead all functional areas and drive the daily strategy that optimizes the resources to deliver value to customers. The Operations Manager is accountable for the leadership and management of the Customer Project Management and Test Services.
Responsibilities include but are not limited to:
  • Implement the corporate vision.
  • Demonstrate leadership, set the standard for integrity, ethics and job performance in accordance with the Element U.S. Space & Defense Core Values
  • Communicate to employees’ operational goals and objectives
  • Provide guidance, direction and developmental opportunities that allow staff talents to be identified and groomed.
  • Train, supervise and direct Department Managers, Program Managers, and Engineers relevant to their duties and obligations.
  • Direct and manage the daily operations to ensure customer satisfaction through on time delivery, quality and excellent customer service.
  • Provide motivation and training necessary to ensure employees consistently offer outstanding levels of service to customers and maintain standards necessary to achieve and be recognized for superior customer satisfaction.
  • Manage according to corporate policies and procedures to ensure regulatory compliance and optimal efficiencies.
  • Manage staff resourcing to ensure proper skill sets to achieve corporate goals with approval authority on all new hires, reviews, increases and terminations for employees.
  • Lead all areas of operations to execute within budget, cost and quality.
  • Lead operational strategy development to ensure competitive advantage in the test market.
  • Continuously improve processes through excellent root cause identification, corrective action, standard work development and operational discipline.
  • Foster a work environment that promotes teamwork and cooperation where employees can prosper, find rewards in their efforts and be continuously challenged to improve the performance of the division.
    Requirements and Experience:
    • Demonstrated management skills, including:
    • Coaching and developing engineering personnel and technical service teams
    • 5 years of management experience in a P&L environment
    • Supervision of large teams (i.e. 15 ) group environments
    • Developing high performing cohesive teams
    • Developing and implementing efficient and effective operational processes
    • 8 years technical experience in the test laboratory business (preferably an independent lab)
    • Project Management – delivering excellent customer service
    • Experience with engineering services and/or products to the Defense Industries. Test Lab industry experience is highly desired.
    • Strong verbal and written technical communication skills
    • Seasoned professional, competent with leadership and management of Operations
    Must be eligible to work in the US without sponsorship (present and future) and able to pass a drug test and DMV and background check.
    Minimum Education:
    • Bachelor’s degree in engineering, Business/ related area or equivalent military and testing industry experience
    • Minimum of 5 years of progressive related experience at a management level or an equivalent combination of education and relevant experience
      Working Conditions:
      • General office and test lab environment with exposure to sudden, loud noisesWillingness to travel up to 25%
        Physical Requirements:
        While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
        Policy Statement
        It is the policy of Element U.S. Space & Defense to offer Equal Employment Opportunity to all individuals without regards to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions. This policy applies to all personnel actions including hiring, promotions, compensation, training, layoffs, recalls, and terminations.
        Employees are eligible for transfers after serving at least six months in their present position and must have received a "satisfactory" rating in a recent performance review.
        Employees on written warning or disciplinary probation, and temporary employees, are not eligible for consideration on internal transfers.
        Equal Opportunity Employer M/F/D/V

Job Summary

JOB TYPE

Full Time

INDUSTRY

Scientific Services

SALARY

$95k-119k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

08/08/2024

WEBSITE

nts.com

HEADQUARTERS

ANAHEIM, CA

SIZE

1,000 - 3,000

FOUNDED

1961

TYPE

Private

CEO

RICH ADAMS

REVENUE

$1B - $3B

INDUSTRY

Scientific Services

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About National Technical Systems

National Technical Systems provides testing and engineering services. Itoffers product life-cycle support services.

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