Medical Scheduler

Mountain Spring Podiatry is an innovative, fast-paced, and growing medical practice.

Essential Functions:

• Answer incoming calls in a courteous and professional manner, addressing the nature of the call, and if the call is for a reason other than scheduling an appointment, direct the caller to the appropriate department to ensure good customer satisfaction.
• If the call is to schedule a patient appointment, accurately schedule or reschedule patient appointments in the scheduling practice management software system, using the correct visit types, location and providers to help ensure quality patient care.
• Process referrals and communicate with referring provider offices for additional patient information if required.
• Ensure accuracy of patient demographic and insurance information.
• Follow HIPAA privacy policies and practices when handling incoming and outgoing patient calls to protect each patient’s confidentiality.
• Educate callers on all services that are provided by National Vascular Associates.
• Make sure that each caller’s questions have been addressed satisfactorily before disengaging the call.
• Other assigned duties as needed.

Core competencies/skills required:

Required:

• High School Diploma or GED required.
• Two years medical scheduling experience.
• Medical office-related work experience required.
• Must be able to work Monday through Friday 8:30 AM – 5:00 PM.
• Demonstrated proficiency with computer technology and medical terminology.
• Ability to handle multiple tasks on a timely basis and work in a team environment.
• Excellent verbal and written communication skills.
• Must be a self-motivated team player.
• Demonstrated ability to speak effectively and present a pleasant, professional demeanor/image during telephone conversations or in person.
• Adherence to following established procedures and making sound decisions based on those procedures.

Preferred:

• Experience with Athena EHR

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Medical Specialty:

• Medical-Surgical
• Podiatry

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Virginia Beach, VA 23462: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18