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Insurance Customer Service Representative ("CSR") helps manage agency system, phones, and walk-in customers while also serving as an assistant to other customer service representatives with quoting, sales, and servicing of insurance policies. Our agency primarily sells commercial, home, auto, and life insurance through Nationwide, along with a suite of other carriers.
We specifically require candidates to have several years of recent administrative or sales experience, and prefer their Property & Casualty license to be in good standing with the SCDOI, and will only consider applications reflecting same. Salary is negotiable if applicant has additional experience and is long-time licensed agent.
We strongly prefer candidates with two (2) or more years of college.
Reports to Vice President of Sales.
Day to day responsibilities include, but are not limited to, the following: managing incoming calls, faxes, emails, mail, filing, and walk-in traffic; referring calls to agents and taking messages; filing and organizing documents; engaging in basic customer service such as taking payments and calling follow-up list; quoting and selling policies; and pursuing leads with daily sales calls in conjunction with other customer service representatives.
Job Type: Full-time
Pay: Up to $19.00 per hour
Expected hours: 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Insurance
$40k-51k (estimate)
07/23/2024
08/03/2024
mirenziagency.com
DUPONT, PA
100 - 200
Private
JOSEPH J MIRENZI
$10M - $50M
Insurance
The job skills required for Insurance Customer Service Representative include Customer Service, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
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Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
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Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
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Completes customer’s transactional requests as provided by caller.
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Document their exchanges with clients, often using customer relationship management software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
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An Insurance Customer Service Representative should have a good memory to remember details and data.
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They must be able to cope with a fast-paced work environment.
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Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
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Should have the willingness to provide assistance.
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Step 3: View the best colleges and universities for Insurance Customer Service Representative.