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Practice Manager
$122k-168k (estimate)
Full Time | Social & Legal Services 1 Month Ago
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Native American Connections is Hiring a Practice Manager Near Phoenix, AZ

POSITION SUMMARY:
Practice Manager is responsible for the efficient and effective operation of the integrated health clinic and mobile unit, including daily operations involving personnel management and performance, operational design and management, patient flow, provider relations and scheduling, and the overall management of the service line with a focus to maximize provider/staff productivity.
MISSION:
Improve the lives of individuals and families through Native American culturally appropriate behavioral health, affordable housing, and community development services.
RESPONSIBILITIES:
  • Practice Operations Management: Oversee daily practice operations, including staffing, scheduling, patient flow, and facility management. Coordinate administrative functions, such as patient check-in/check-out, appointment scheduling, medical records management, and insurance verification.
  • Staff Supervision and Training: Recruit, hire, train, and supervise administrative staff, clinical staff, and support personnel. Provide leadership, guidance, and support to staff, fostering a positive and productive work environment.
  • Patient Relations and Customer Service: Ensure high-quality customer service and patient satisfaction by providing courteous and compassionate assistance to patients and their families. Address patient inquiries, concerns, and complaints in a timely and professional manner, resolving issues and implementing improvements as needed.
  • Financial Management: Assist with financial management tasks, such as billing, accounts receivable, revenue cycle management, and financial reporting. Monitor practice financial performance, including revenue targets, expenses, and budget variances.
  • Quality Assurance and Compliance: Ensure compliance with regulatory requirements, practice policies, and industry standards for healthcare facilities. Implement quality assurance measures, performance improvement initiatives, and risk management strategies to maintain high standards of patient care and safety.
  • Health Information Management: Oversee medical records management, health information technology, and electronic health records (EHR) systems to ensure accurate and secure documentation of patient care.
  • Practice Development and Growth: Collaborate with physicians and practice leadership to identify opportunities for practice growth, service line expansion, and patient outreach initiatives. Implement strategies to enhance practice efficiency, productivity, and patient access to care.
  • Special projects and other duties as assigned.
EDUCTIONONAL REQUIRMENTS:
  • Bachelor’s Degree (BA/BS) in a Business, Marketing or Healthcare related field
WORK EXPERIENCE/SKILLS REQUIEMENT:
  • Bachelor’s degree in healthcare administration, business administration, or related field required; RN preferred.
  • Minimum of 3-5 years of experience in healthcare management, preferably in a medical practice or healthcare facility setting.
  • Knowledge of and experience with Federally Qualified Health Center requirements and billing related to Medicaid, Medicare and private insurance.
  • Knowledge of Native American Connections and the target population served.
  • Must support the NAC mission to promote and advocate for access to Behavioral Health, Healthcare and to create access to safe, quality affordable housing; possessing insight that homelessness and housing instability are a significant social determinant of health and wellbeing.
  • Strong leadership and management skills, with the ability to motivate and inspire staff to achieve practice goals and objectives.
  • Excellent organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proficiency in financial management, budgeting, revenue cycle management, and practice operations.
  • Knowledge of healthcare regulations, compliance requirements, and quality assurance standards.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with patients, healthcare providers, and external stakeholders.
  • Commitment to providing high-quality patient care and supporting the mission and values of Women's Health Arizona.
  • Ability to work independently and collaboratively in a matrix organization.
  • Demonstrates excellent written and oral communication skills.
  • Must demonstrate critical thinking, problem solving, organizational and time management skills.
  • Proficiency in Microsoft Office and other grant and operational management platforms
Compensation:  $80,000.00-$90,000.00 yearly DOE
FAIR LABOR STANDARDS ACT:
This position is Exempt for overtime pay provisions as provided by the Federal Fair Labor Standard Act (FSLA) and any applicable state laws. Non-Exempt employees are entitled to overtime pay for hours worked in excess of forty (40) hours per work week.
DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs impair and alter employees’’ judgment resulting in increased safety risk, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely promoted.
NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$122k-168k (estimate)

POST DATE

08/15/2024

EXPIRATION DATE

10/14/2024

WEBSITE

nativeconnections.org

HEADQUARTERS

PHOENIX, AZ

SIZE

25 - 50

FOUNDED

1972

TYPE

Private

CEO

LISA MOODY

REVENUE

$5M - $10M

INDUSTRY

Social & Legal Services

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About Native American Connections

Native American Connections is a non-profit organization that provides housing and community development services.

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The following is the career advancement route for Practice Manager positions, which can be used as a reference in future career path planning. As a Practice Manager, it can be promoted into senior positions as a Chief Operating Officer - Physician Practice that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Practice Manager. You can explore the career advancement for a Practice Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Practice Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Practice Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Practice Manager job description and responsibilities

A practice manager oversees the various aspects of a medical office.

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Practice managers also make sure that all of the legal obligations for the medical office are met.

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Researched practice area and arranged office locations according to necessity for patient care and proximity to hospital locations.

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Practice Managers essentially manage the front office.

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Schedule time with the practice nurses.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Practice Manager jobs

Keep team communication lines open.

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Find easier ways to communicate with patients.

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Develop a procedure for handling client complaints.

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Medical practice managers face unique challenges, and a good one requires the right combination of experience, education, and common sense.

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A Practice Manager that understands how to attract and retain talented people will be an enormous asset.

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Step 3: View the best colleges and universities for Practice Manager.

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