Job Description

Nature of Skin Dermatology is seeking a Medical Front Desk Coordinator. We are looking for a team-oriented, sales-savvy multitasker to join our close knit team. We are a full service dermatology practice that provides medical, cosmetic, surgical, and integrative dermatology services to the Austin Community. Our ideal match would be a professional, results-driven front office staff member with insurance and medical front desk procedures knowledge. This team member will take on some sales responsibilities, and a background in retail and procedure sales in dermatology or plastic surgery is preferred. If you meet the requirements below, please submit your resume for immediate consideration.

Education and Experience Requirements:

• High School Diploma
• Front Desk
• EMR systems
• Insurance
• Cosmetic, dermatology or plastic surgery sales experience

Basic Duties and Responsibilities:

• Answering patient’s inquiries on account status and charges
• Collecting copays
• Answering patient’s questions on patient responsibility portions, co-pay, deductible, co-insurance, out of pocket etc.
• Resolving patient complaints or explaining why certain services are not covered
• Follows HIPAA guidelines in handling patient information
• Maintains confidential information
• Understands referral authorizations and limits of coverage, such as number of visits
• Sales, tracking and pricing of cosmetic procedures

Additional Requirements:

• Scheduling patients
• Exercises good judgement and discretion
• Proficient in use of computers and common office equipment
• Good verbal and written communication skills
• Good telephone and patient relation skills
• Detail oriented and ability to prioritize work
• Good team player, no job is too small

Job Type: Full Time

Expected hours: 32-40 hrs per week

Schedule:

• Day shift
• No nights
• No weekends

Experience:

• Sales, preferrably dermatology, cosmetic or plastic surgery
• Medical Front Desk
• Insurance

Work Location: In person

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Dermatology
• Plastic Surgery

Schedule:

• Monday to Friday

Work Location: In person