Position: Clinical Applications Specialist (CAS)

Location: Southern (US) or Eastern (US)

Join our Natus Sensory Team as a Clinical Application Specialist and be part of a dynamic team dedicated to providing cutting-edge solutions to newborn care professionals.

SUMMARY:

The Clinical Applications Specialist (CAS) – Newborn Care role includes pre-sale and post-sale support of the Newborn Care (NBC) products. The CAS will work closely with the sales team by supporting product demonstrations and lead clinical conversation and presentations to promote the development and expansion of hospital-based NBC Programs. In addition, the CAS will actively promote Natus newborn care from a clinical marketing perspective, drive local market intelligence, promote the Vision Care and Neonatal Care Academies, and drive to create a network of key opinion leaders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·Responsible for pre- and post-sale clinical support of the NBC product line.

·Assist the sales team with demonstrations and presentations of NBC product line and clinical applications of the system including hardware and software.

·Travel and meet with clinical decision makers and key accounts to promote the NBC product line and assist with developing and implementing hospital-based NBC Programs.

·Provide web-based presentations and demonstrations as required to meet customer needs.

·Develop relationships with key opinion leaders to promote and /or enhance alliances with them.

·Provide effective feedback to downstream marketing team to tailor all marketing actions and collateral to meet local market needs.

·Provide customer training and product in-servicing as required.

·Assist in reviewing annual and monthly sales forecast to see where you can help develop and close business.

·Work closely with technical support, sales, and customer service and serve as a liaison to ensure customer needs are met.

·Provide product and application training to current and newly hired employees.

·Attendance at newborn care team meetings – remotely or in person as required.

·Provide and participate in company training sessions and presentations.

·Attend trade shows as directed.

·Review and stay up to date with new product offerings and provide insight into local market needs and clinical trends.

·Stay up-to-date and follow all quality system procedures related to this job, which can affect the quality of products or services provided to our customers and conform to RA/QA requirements.

·Be a role model for ethical and professional behavior.

·Maintain fiscal responsibility, adhering to corporate expense guidelines.

·Participate in special projects as directed.

·All other duties as assigned based on changing market conditions, company, and business needs.

Travel Required:

Extensive travel up to 80% of domestic travel and 5% of international travel.

Supervisory Responsibilities

This position does not have any direct or indirect reports.

QUALIFICATION REQUIREMENTS:

Education and/or Experience

·Bachelor's degree from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. Degree concentration preferred in the health of life sciences.

·Active RN license with no restrictions.

·5 years of relevant experience in a Neonatal Intensive Care Unit (preferred) or Well Baby Nursery.

·BSN required; master’s degree preferred.

·Valid driver's license

·Proficiency in problem-solving and negotiation.

Physical Requirements

Able to lift up to 25lbs.

Other duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any given time, with or without notice.

Pay Transparency

Actual compensation offered may vary depending on skill level, experience, and/or education. Natus offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k employer contribution, paid time off, and much more.

Affirmative Action/EEO statement

Natus is an equal employment opportunity employer.The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Natus also prohibits harassment of applicants based on any of these protected categories. It is also Natus’ policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.

Natus is committed to recruiting, hiring, and promoting people with disabilities and veterans. Applicants with disabilities may contact Natus via phone to request and arrange for accommodations.