2 Member Service Representative I (MSR I) Jobs in Somerville, MA
Naveo Credit Union is Hiring a Member Service Representative I (MSR I) Near Somerville, MA
- Perform member transactions including deposits, withdrawals, loan payments, check cashing, issuing money orders and official checks, and initiating wire transfers.
- Respond to all inquiries and requests from members in person or via email/telephone, including deposit/loan account inquiries, ATM/Debit card and iBanking questions and requests.
- Open new accounts for members including Savings, Checking, Certificates of Deposit (CD), and Individual Retirement Accounts (IRA).
- Cross sell and refer Credit Union products and services as outlined in the Sales Program.
- Assist members with the consumer loan application and closing process. May be required to underwrite consumer loans as needed.
- Balance ATM, Vault, Coinstream, cash recyclers, and other branch duties.
- Comply with all State and Federal Regulations including the Bank Secrecy Act (BSA), Fair and Accurate Credit Transactions Act (FACTA), Gramm-Leach-Bliley Act (GLBA), and Reg E (Electronic Fund Transfers).
- Attend training sessions and department meetings as needed.
- Assist with the opening and closing of the Branch. Qualifications
- Bachelor's degree preferred.
- Three (3) or more years of operations and banking experience preferred. Demonstrated ability to lead, motivate, and influence others.
- Effective time management skills. Ability to exercise good judgment and ability to prioritize multiple demands.
- Bilingual in Portuguese a plus!
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Knowledge of Microsoft Office and Outlook, Smartsheets. About Naveo Credit Union Our team is made up of experienced and dedicated employees seeking to make an impact in the communities we serve by supporting our local economy, small businesses and community organizations. Interested in bringing value to our members and neighbors? Seeking to develop your skills? You might be a fit for one of our openings. Naveo Credit Union, formerly Cambridge Portuguese Credit Union, was incorporated in 1928 by members of the Portuguese-American community as a place for their community to grow their savings with confidence and borrow money at low rates. In 2014, we changed our name to Naveo Credit Union to complement the changing demographics of the area - we welcome everyone in the community to become a member. We are socially responsible, supporting local non-profit organizations that serve our membership. Naveo is an equal opportunity employer that values diversity. We do not discriminate based on perceived or actual race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, or status as an individual with a disability. Naveo is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment and activities.
Job Summary
Full Time
Business Services
$52k-66k (estimate)
07/03/2024
07/31/2024
ziparound.org
SOMERVILLE, MA
50 - 100
1928
Private
RUI DOMINGOS
$10M - $50M
Business Services
Related Companies
The job skills required for Member Service Representative I (MSR I) include Products and Services, ATM, Microsoft Office, Time Management, Consumer Loans, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative I (MSR I). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative I (MSR I). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative I (MSR I) positions, which can be used as a reference in future career path planning. As a Member Service Representative I (MSR I), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative I (MSR I). You can explore the career advancement for a Member Service Representative I (MSR I) below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
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