Navistar has a great opportunity for a Technical Content Author.The Technical Content Author is responsible for the development of service content to support our dealer network, internal teams, and our customers. This content is included in service technician manuals, operator manuals, user guides, service bulletins, instruction sheets, and technical training for our dealer network and customers.
Candidates must have experience in the automotive, trucking, or heavy equipment service industry. Candidates must also have excellent writing, editing, time management, and communication skills.

• Researching topics, interviewing stakeholders, writing documents, validation of content, and editing work for publication
• Independently gather information from technical and non-technical Subject Matter Experts to organize, develop, and write technical service content
• Routinely interpret various source information which may include procedural mark-ups, engineering drawings, parts lists, draft assembly, and maintenance instructions
• Adhere to the Navistar style guidelines, and standards of accuracy
• Adapt to production and environmental changes, and editorial processes
• Ability to meet deadlines, monitor and assess performance within deadlines and utilize resources appropriately to ensure accurate and timely deliverables
• Ability to multitask, prioritize tasks, and interface with many personalities
• Strong communication skills: ability to take complex engineering concepts and explain them at an appropriate audience level
• Develop draft illustration to support procedural/descriptive text using model file or existing artwork

• Bachelor’s degree
• At least 2 years of writing/editing, circuit diagram development, technical illustration experience or automotive/truck support experience 

OR

• Master’s degree

OR

• At least 4 years of writing/editing, circuit diagram development, technical illustration experience or automotive/truck support experience