Title: Customer Service Representative
Location: Indianapolis, IN 46208
GH: 40 hrs/week
Shift: 8hr/day, 9:00 am - 5:00 pm (2 Days Late shift)
Duration: 13 Week
Payrate: $720/Week
Customer Service Representative Responsibilities:

• Meet the Department standard of calls answered, and call documentation entered. Assist Members and Providers with questions and concerns.
• Ongoing member education.
• Responsible for all benefits information given to Members and Providers.
• Participate in Departmental Projects, as appropriate.
• Coordinate quality improvement initiatives with Medical Management, Provider Relations, and Quality Depts., i.e., Preventative Health Screenings.
• Other duties as assigned or when necessary to maintain efficient operations of the department and the Company as a whole.

Requirement:

• 1 Years of Experience - Required
• Needs to be Hakha Chin Burmese speaking - Required.
• High School Diploma - Required - proof not needed in submission
• 1 year in a call center - Required
• Candidates must reside in Indiana- Required