364 Account Manager Jobs in Minneapolis, MN
NAVIX is Hiring an Account Manager Near Minneapolis, MN
What You'll Do
- Take ownership of current accounts, as well as new accounts from the time they are onboarded and live.
- Provide a layer of assistance for the onboarding team to expedite the go-live cycle.
- Manage the tenant journey using internal and external resources as needed.
- Build trusted relationships with key stakeholders within tenant organizations to drive adoption, ensure renewals, and create new revenue opportunities.
- Establish KPIs in relation to tenant goals and needs for value.
- Leverage data insights to propose better efficiencies and advise tenants on best practices to drive maximum value and ROI from the platform.
- Run daily / weekly / monthly success meetings to ensure tenants are achieving KPI metrics and ROI.
- Utilize customer success technology tools to understand customer health and run plays to mitigate risk and churn.
- Work with internal and external teams to drive training and reduce knowledge gaps.
- Promote a company culture that encourages top performance and high morale.
- Provide industry and platform expertise to help users derive valuable insights from our product.
- Plan and Execute Strategic Business Workshops/Reviews with tenants on a mutual cadence.
- Experience working in Customer Success, Customer Operations or Account Management in a B2B SaaS environment.
- An understanding of logistics, freight payment and audit practices, general accounting principles and cash-flow management.
- Proven ability to navigate sophisticated Enterprise organizations to accelerate product adoption, influence collaboration, and promote opportunities for growth.
- Ability to interact and collaborate with key stakeholders within tenant and vendor organizations at the Executive and decision-making level.
- Excellent interpersonal skills, with the ability to communicate efficiently with individuals at all seniority levels.
- Proven track record of meeting or exceeding performance and retention goals.
- Project management experience is a plus.
- You thrive in a fast-paced environment, where you prioritize quickly and leverage resources within the organization.
- You are intrinsically motivated to educate yourself on the latest industry trends and market research, positioning yourself as our customer's go-to person and subject matter expert.
$75,000—$95,000 USD
How We Work
- We are consistently building, refining, and automating processes to aid our work; we encourage each team member to propose and adopt new technologies, frameworks, and processes that make us more effective as an organization.
- You are empowered to choose the environment that maximizes your happiness, engagement, and ability to reach our shared goals.
- Some of us work near or in corporate offices, but many of us work remotely full-time.
- While travel is minimal, a valid passport may be required if international travel is anticipated for your role.
- We provide comprehensive benefits such as Medical, Dental, Vision, 401k match, Life & Disability Insurance to reward and support our employees. Medical insurance premiums are covered 100% for our employees.
- We offer 20 days of PTO and have a genuine, supportive culture around time-off.
- Our Core Hours are Monday through Friday, 8:00 - 5:00 pm CST.
- We organize two in-person employee retreats a year to foster community, culture and reinforce our commitment to strong team dynamics and organizational alignment on our strategic initiatives.
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Job Summary
Full Time
$96k-130k (estimate)
07/03/2024
07/24/2024
navix.com
Taunton, MN
<25
Related Companies
The job skills required for Account Manager include Account Management, Insight, Customer Success, Collaboration, B2B, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.
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