Job Summary: Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and or Navy Lodge property includingbut not limited tocleaning guest roomsinterior public spacesstorage areaslaundry roomsexterior spacesetc.These services includebut are not limited tovacuumingmoppingdustingscrubbingwashingmoving itemspolishingcleaningremoval of debris trashtransporting clean and dirty linentowelsetc. Uses hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities:Cleans guest rooms and other assigned areas. Operates cleaning equipmente.g. vacuum cleanercarpet cleanerwaxer and polisher. Empties wastebasketsdustswaxes and polishes room furniture. Also washes wallspartitionsair ventsdisinfects and deodorizes toilet bowlslavatoriesetc. Washes and replaces window treatments and cleans ceiling fixtures.Changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behinduses step stool to clean window and window treatmentscabinet topsmirrors and picture frames. Cleans bathroom areas including tubtilewallscommodefloors and vanity. Cleans kitchen area including stovesovensmicrowaverefrigeratorcabinets and floor. Washes and disinfects dishesutensils and cookware.-Cleans iron and ironing board and replaces coveras necessary.Cleans and ensures proper functionality of luggage racks and ensures proper number of male female hangers are available in closets.Ensures TVs are clean and programmed to proper channel and volumealarm clocks are properly programmed with back up batteryand in-room phones are cleanproperly programmed and in working condition.-Places proper number of amenities in room to include consumables and non-consumables.Removes and replaces bed lineninspects mattresses and pull-out sofas.Moves re-positions beds upon guest checkoutweekly or at a guest s request.-Greets and welcomes guests upon sightalways maintaining outstanding guest relations.-Ensures privacy and security of guests is maintained at all times.-Cleansvacuums and mops corridorsstairwaysguest laundrypatios and balconies. Shampoos rugs carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavyindustrial typecarpet cleaners and equipment.-Performs deep cleaning as required by program standardse.g. on a scheduled basis and upon check-out of guests inpet friendlyrooms and in rooms that had an ADA service animalwhich includes but is not limited todefrosting the refrigeratorcleaning windowsinside and outcarpet cleaningshampoo and or spot treatmentcleaning walls and other such tasks.-Maintains cleanliness and order of storage rooms.-Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department.-Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required.-Cleans and inspects exterior spaces such as parking lots and outside passage ways.-May be required to load and unload trucks vans. Assists with the receipt of supplies from vendorsthe assemblyseparationstorage and delivery of merchandise by opening boxes and crates. May also be required to move heavy by use of hand truck. Uses common hand tools such as hammerspliersbox cutterscrowbar and shears for cutting bands.-Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift.-Must report immediately to the supervisor such things as no luggage in a stay-over guest roomno service neededroom status vacanciesextra guestsunauthorized petsand any other unusual circumstances.-Reports anylost and founditems to the housekeeping supervisor immediatelylisting the room number or area where item swas found.-May be responsible for the set-up and breakdown clean-up of the complimentaryself-servicebreakfast bar. Assists with preparingheatingdisplaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour.Required to obtain proper food handling certifications as applicable.-Completes all required safetysecurity training.-Maintains a clean and safe environment.Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items.Follows all NEXCOM Hospitality GroupNHGprotocols during daily service activity.-Performs laundry operations at the facility.-May be required to possess a valid state driver s license to travel to other lodging facilities as required within the normal scope of duties.-May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements.Performs other related duties as assigned
No experience requiredHigh School graduate or equivalent preferred.Physical requirementsmoderate physical effortmoving furniture and the use of hand or lightweight powered cleaning equipment.