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Job Summary
Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations.
Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar, preparing, displaying, replenishing goods and cleaning stations and equipment as necessary.
Duties and Responsibilities :
Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price.
Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc.
regarding stock, additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems etc. Participates in department meetings and actively seeks to exchange ideas, regarding improvements in customer service job performance achievement of store department sales goals etc.
in an accurate and procedurally correct manner.
Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping, engraving, delivery, gift certificates etc.
Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.
Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks etc.
Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result.
accurately and completely.
Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following
Performs other related duties as assigned.
This position is represented by the American Federation of Government Employees, Local 53
No experience required. High school graduate or equivalent preferred.
Last updated : 2024-06-18
Full Time
Retail
$24k-29k (estimate)
06/19/2024
06/25/2024
mynavyexchange.com
VIRGINIA BEACH, VA
7,500 - 15,000
1946
ROBERT J BIANCHI
$1B - $3B
Retail
The Navy Exchange Service Command (NEXCOM) is a global organization with 14,000 associates. As a world-class retailer offering a range of products and services, we are proud to serve the best customers in the world - active duty military, retirees, reservists and their families. Our mission is to provide these customers quality goods and services at a savings and support Navy quality of life programs. Endless Opportunity: While NEXCOM has six different business lines, the majority of our employees work for the Navy Exchange retail locations, the Navy Lodge hotels, or at NEXCOM corporate headqu...arters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work. About Our Business Lines: Our six business lines are: Navy Exchange, Navy Lodge, Ship Store, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO) and Navy Clothing and Textile Research Facility (NCTRF). There are 300 Navy Exchange stores, 40 lodges, over 100 uniform shops along with an uniform mail order program and approximately 160 ship stores operated under our technical guidance providing sailors with a little bit of home across the world. We welcome applicants from both the civilian and armed services communities. Please visit us at www.NavyExchange.jobs to learn more about NEXCOM and view hundreds of openings around the world!
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