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Business Intelligence Analyst II (Credit Card Loyalty & Engagement)
$87k-111k (estimate)
Full Time | Banking 6 Days Ago
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Navy Federal Credit Union is Hiring a Business Intelligence Analyst II (Credit Card Loyalty & Engagement) Near Vienna, VA

Overview

To provide actionable business intelligence in consultation with management and business units for use in daily and strategic decision making. Apply industry best practices and standards to create optimum solutions that improve business performance. Conduct analytical studies to provide results/recommendations to senior management for department and enterprise-wide strategic initiatives. Ensures effective management of projects from inception through implementation. Considered a key stakeholder/key contributor on highly complex initiatives and project teams. Lead the most complex/unusual tasks of broad latitude and significant impact requiring complex analysis.

Responsibilities

  • Evaluate operational efficiency and effectiveness
  • Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issues
  • Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets
  • Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
  • Analyze and evaluate competitor data and industry trends to understand current business unit competitive posture
  • Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations
  • Identify and assess business strategies and opportunities; develop appropriate analytical approaches
  • Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations
  • Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements
  • Use data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision making
  • Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives
  • Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
  • Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures
  • Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
  • Compile, research and analyze trends in support of projects and initiatives
  • Manage projects from concept through the planning, analysis, design, testing, implementation, and transition phases
  • Develop clear and concise "big picture" of projects within Navy Federal organizational goals Expert
  • Direct and lead Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training
  • Ensure the implementation of new and enhanced processes
  • Identify and assess business strategies and opportunities; develop appropriate analytical approaches
  • Lead, guide and mentor less experienced staff
  • Performs other duties as assigned

Qualifications

  • Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
  • Extensive experience in problem resolution including determining root cause, scope and scale of issues
  • Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
  • Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
  • Extensive experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact
  • Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis
  • Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals
  • Extensive experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
  • Expert skill interpreting, extrapolating and interpolating data for statistical research and modeling
  • Expert skill interpreting and synthesizing large amounts of information
  • Expert skill analyzing statistics and reports to determine business performance and trends
  • Expert skill identifying and analyzing business requirements and recommending solutions
  • Advanced skill in programming languages
  • Expert skill resolving conflicting requests and meeting changing requirements
  • Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
  • Expert skill maintaining accuracy with attention to detail and meeting deadlines
  • Expert research, analytical, and problem solving skills
  • Advanced verbal and written communication skills
  • Advanced database and presentation software skills
  • Advanced word processing and spreadsheet software skills
  • Master's Degree in a related field, or the equivalent combination of training, education and experience

Desired Qualification(s)

  • Significant knowledge of project lifecycles and management methodologies
  • Working knowledge of Navy Federal Human Resources policies, procedures, and programs
  • Working knowledge of object oriented principles
  • PMP Certification (or commensurate experience managing corporate-wide projects)

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:* Military Times 2022 Best for Vets Employers* WayUp Top 100 Internship Programs* Forbes 2022 The Best Employers for New Grads* Fortune Best Workplaces for Women* Fortune 100 Best Companies to Work For* Computerworld Best Places to Work in IT* Ripplematch Campus Forward Award - Excellence in Early Career Hiring* Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$87k-111k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

08/22/2024

WEBSITE

navyfederal.org

HEADQUARTERS

VIRGINIA BEACH, VA

SIZE

3,000 - 7,500

FOUNDED

1933

REVENUE

$5B - $10B

INDUSTRY

Banking

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About Navy Federal Credit Union

Navy Federal Credit Union is the worlds largest credit union with over 10 million members, over $146 billion in assets, and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL, Winchester, VA, and in our more than 340 branch offices, we serve the men and women of the Armed Forces, Department of Defense, veterans, and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Na...vy Federal offers a career, not just a job. We are proud of the robust total rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android is a trademark of Google, Inc. iPhone is a registered trademark of Apple, Inc. iPad is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org Equal Housing Lender More
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The following is the career advancement route for Business Intelligence Analyst II (Credit Card Loyalty & Engagement) positions, which can be used as a reference in future career path planning. As a Business Intelligence Analyst II (Credit Card Loyalty & Engagement), it can be promoted into senior positions as a Business Intelligence Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Intelligence Analyst II (Credit Card Loyalty & Engagement). You can explore the career advancement for a Business Intelligence Analyst II (Credit Card Loyalty & Engagement) below and select your interested title to get hiring information.