Overview

To partner with cross-functional teams across Navy Federal Credit Union to identify opportunities, refine business outcomes, build new capabilities, and drive product roadmap for our members. Defines what the product features should be and explains why they are needed. Serve as a liaison between key business stakeholders and technology teams to define, develop, communicate, and execute strategic plans for introducing new product initiatives. Own and drive recommendations for the roadmap and refine and prioritize product backlog based on business objectives, member research, competitive dynamics, and data analytics.

Responsibilities

• Responsible for defining and supporting the larger product initiatives that help build desirable, feasible, viable, and sustainable products/services that meet member needs
• Develops a deep understanding of the division’s business objectives, risk tolerance, and member needs in order to proactively identifies needs, problems, and solutions based on analyses
• Support the end-to-end product development life cycle including ideation, product definition, build/prototyping, design, validation, and commercialization
• Leads, without formal authority, assigned product features from ideation to post-delivery maintenance
• Ensures the Portfolio, Program, & Team layers are aligned on outcomes that deliver tangible business value and bridges big picture understanding and tactical needs
• Content authority of the program backlog, accountable for feature creation, feature acceptance, prioritization, and overall management
• Explores the market, conducting market research on product features to understand end-to-end the current and future member needs
• Defines, owns, and communicates the product functions, vision, & roadmap while supporting the architectural runway
• Focuses on the agile methodology of delivery by scoping iterative releases, collaborating with and influencing stakeholders to meet business goals
• May also act as the voice of the internal team member/employee and advocate for the needs of those stakeholders on their behalf
• Builds partnerships and alliances, and manage relationships with partners to drive forward the implementation on all fronts to develop innovative banking products and services
• Enables decision making for leaders around product features through clear and concise communication
• Develops and implements change management strategies and plans for product features
• Work in an agile environment and develops new ideas and initiatives that drive continuous improvement

Qualifications

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.